eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Top Star Buyer Loyalty Program Paid Members Public
It appears eBay has launched a new buyer loyalty program in stealth mode. I've seen no official announcement, but have been seeing increasing references to the eBay Top Star program across social media.
Could eBay Merchant Integration Platform Replace File Exchange? Paid Members Public
eBay sellers are concerned Seller Hub Reports doesn't provide all the features of File Exchange. Could eBay's Merchant Integration Platform be the answer?
eBay Overcharges Fees For Store Subscribers Paid Members Public
eBay is apparently charging the standard non-store 12.55% instead of the correct category/store subscription fee for sellers in Managed Payments today.
eBay Drops Minimum For Sneaker Authentication To $100 Again? Paid Members Public
eBay's Sneaker Authentication program continues to evolve with some interesting trends in terms and conditions over time.
eBay Updates Bid Retraction Policies For Trading Cards Paid Members Public
Trading card sellers are reporting receiving an email from eBay advising changes to the bid retraction policy effective June 30th.
Triangulation Fraud - What Is It & How Can You Protect Yourself? Paid Members Public
Triangulation fraud occurs when a buyer makes a genuine purchase on a third-party marketplace, but the seller fraudulently purchases the product from another merchant. I spent a year investigating triangulation fraud on the eBay platform and was shocked at what I found.
eBay Promotes Presale Violations Paid Members Public
eBay promotes Funko Pop presale event in violation of its own policies and FTC 30 Day Mail rule.
eBay Item Specifics & Broken Search Filters Paid Members Public
eBay made changes to category structure and item specifics requirements on May 11th that caused major disruptions. Some sellers say their sales have been and continue to be negatively impacted by these changes.
Is eBay Making Improvements to Managed Payments? Paid Members Public
There has been no official announcement, but I'm seeing reports that could mean eBay is stepping up to the plate to improve the Managed Payments experience.
eBay May Seller Check-In Paid Members Public
Highlights & Commentary on eBay's May 2021 Seller Check-In.
eBay Tracking Numbers Not Showing In Seller Hub Paid Members Public
Glitch is causing tracking numbers not to be visible for both buyers and sellers on some orders.
eBay Retiring File Exchange Paid Members Public
It's official, eBay will be retiring the File Exchange program and moving sellers to Seller Hub Reports instead, effective June 15th 2021.
Do eBay Fees Include Tax? Paid Members Public
eBay Managed Payments fees include sales tax, causing controversy and confusion among sellers.
eBay Seeks To Reduce Friction In Personalized Shopping Paid Members Public
CEO Jamie Iannone told investors that eBay is working to reduce friction in the personalized buying experience. Today eBay UK announced it was launching this new feature with a special fee discount promotion.
Motors Parts & Accessories Next In eBay Vertical Strategy Paid Members Public
Parts & Accessories, one of the largest categories with over 120 million live listings, may be next in line for eBay's vertical strategy.
eBay Category Changes Cause Frustration and Glitches Paid Members Public
eBay made some big changes to category structures resulting in user frustration and technical issues.
eBay Retires PowerSeller Program Paid Members Public
eBay is retiring the long running Power Seller program in favor of Top Rated Seller program instead.
Is eBay Concierge Customer Support Going Away? Paid Members Public
Sellers speculate eBay Concierge Support program may be being phased out with no warning or explanation.
