eBay For Business Podcast Reveals New Features For Mobile App Members Public

eBay for Business podcast features Chuck Van Pelt from Seller Advocacy Team discussing new feature for the eBay mobile app.


eBay Refund Processing Changes Make More Work For Sellers, Risk Buyer Confusion Members Public

Unannounced change to eBay refund process creates more work for sellers, risks confusing buyers & adds unnecessary complexity.


eBay Q4 2023 Earnings: Leaning In On C2C Pivot, Ads Continue To Drive Revenue Growth Members Public

eBay's Q4 2023 earnings report bolsters consumer-seller strategy shift as active buyers & GMV remain relatively flat.


eBay Job Listings Hint At Strategic Pivot & Fresh Consumer-Seller Focus Members Public

Amidst layoffs & potential leadership shakeup, job listings show eBay seeking new strategies with possible pivot back to consumer-seller focus.


Etsy Continues Gifting Focus With New Gift Teaser Sneak Peek Feature For Buyers Members Public

Etsy's efforts to be the "go to" site for gifting continues with Gift Teaser feature allowing buyers to send recipients sneak peek gift message.


eBay Explores Blockchain Solutions To Fight Fraud & Scams In New Patent Filing Members Public

eBay exploring using blockchain technology to fight fraud with decentralized user authentication & authorization, according to new patent filing.


eBay Q4 2023 Pre-Earnings Countdown & Highlights Members Public

eBay is set to announce Q4 2023 earnings February 27th. Take a look back at highlights from Q4 and what's happening so far in Q1 2024!


eBay Compliance Monitoring - What Does Cyberstalking Have To Do With M&A Due Diligence & Risk? Members Public

eBay's deferred prosecution deal with DOJ raises question - what does Mergers & Acquisitions due diligence have to do with cyberstalking scandal?


Value Added Resource Week In Review 2-25-24 Members Public

eBay strategy shakeup, Winter Seller Update, fee increase, regulatory operating fee; Etsy Q4 earnings, new shop fee, quick view in search & more!

Week In Review

Content Creator To AI Architect: The Changing Face Of eBay Customer Experience Members Public

Recent eBay promotions & title changes reveal increasing importance of AI & the changing face of Global Customer Experience at the company.


Etsy Tests "Quick View" In Search Results Members Public

Etsy tests Quick View allowing buyers to see a mini-listing module with images, links to reviews & more, directly from the search results page.


Reverb Gets New Revenue Team As Etsy Faces Pressure To Make House Of Brands Pay Off Members Public

Reverb is getting a new team focused on growing revenue as parent company Etsy faces pressure to make "House of Brands" pay off.


Etsy Tests Seller Sentiment On Potential Listing Fee Increase, Monthly Subscription In New Survey Members Public

Etsy seller community buzzing with speculation as leaked survey raises possibility of listing fee increase, subscription plans for listings.


eBay Strategy Faces Uncertain Future, Potential Leadership Shakeup Members Public

eBay Chief Business Strategy Officer Stefanie Jay has reportedly left the company amid mass layoffs, cost cutting pressure & uncertain Q4 financial results.


eBay Spring 2024 Seller Check In Preview: Terapeak Gets A New Name, Comes To Mobile Members Public

eBay's Spring Seller Check 2024 agenda reveals Terapeak research tools are getting a new name & finally coming to the mobile app.


Etsy Abandoned Cart & Thank You Discounts Will Soon Have Expiration Dates Members Public

Etsy says changes to abandoned cart and thank you coupons "coming soon", including expiration date and make codes not reusable or sharable.


eBay Quietly Removes "Payment Method Required To Bid On Auctions" From Sellers' Buyer Requirement Settings Members Public

eBay's efforts to solve unpaid items stall as option to require payment method before bidding on auctions disappears from sellers' settings.


Etsy 2023 Annual Report Reveals New Risk Committee, Focus On Cybersecurity Members Public

Etsy reveals newly created Risk Committee, touts CTO & CISO credentials & efforts to mitigate cybersecurity risks in 10-K annual report for 2023.