eBay Says It's Making Express Payout Simpler, But Watch Out- It May Be More Expensive Too Members Public

eBay is making changes to Express Payout offering, promising the process will be simpler while downplaying increased expense for some sellers.


Mercari US Undertakes Mass Layoff Months After Major Fee Structure Shakeup Members Public

Mercari US has undertaken a significant mass layoff, eliminating 45% of staff months after major fee structure & business operations shake up.


eBay Adds Venmo To Available Payment Options For Buyers Members Public

eBay tests allowing Venmo as a payment option for some purchases as they look to enhance the payments experiences for both buyers and sellers.


eBay Quietly Grows China Sales As CEO Downplays Temu Competition Members Public

eBay CEO Jamie Iannone downplays Temu competition while quietly growing sales from China - are cheap Chinese apps a threat to eBay GMV forecasts?


Ecommerce Marketplaces Fight CA, GA Seller Verification Legislation Members Public

CA & GA seek to expand seller verification requirements beyond INFORM Act to also apply to classified ad sites where payments are made offline.


eBay Testing New AI Search & Discovery Features To Curate Personalized Search Experience Members Public

eBay tests adding generative AI more overtly into search & discovery with conversational query prompting to curate more personalized results.


eBay For Business Facebook Page Shuts Down, Redirects To Main eBay Profile Members Public

eBay For Business seller support Facebook page shuts down, users directed to main profile instead as eBay looks to consolidate customer service.


eBay Support Snafu Sends Sellers In Automated AI Circles Members Public

eBay sellers report trouble getting through to customer support, being sent around in AI automated circles due to apparent call "routing issues".


eBay Removes, Then Re-enables Payment Method Required To Bid On Auctions Members Public

eBay's efforts to solve unpaid items stall as option to require payment method before bidding on auctions disappears from sellers' settings.


Value Added Resource Week In Review 6-9-24 Members Public

eBay drops AMEX, AI background enhancer, feedback changes, eBay Open, dropshipping crackdown; Etsy AI review summaries; Whatnot updates & more!

Week In Review

eBay International Shipping Program Expands To Include Alaska, Hawaii & Puerto Rico Members Public

US sellers will soon be able to leverage eBay International Shipping to help reduce friction & risk of selling to domestic locations in AK, HI & PR.


eBay Faces Heated Questions About Feedback Removal At Summer Seller Check In Members Public

eBay VP Andrea Stairs was in the hot seat at today's Summer Seller Check In, facing tough questions about recent feedback removal policy changes.


eBay Testing Price Match Post-Sale Offers Feature, Sellers Face Continued Discounting Pressure Members Public

eBay is testing a new price match post-sale offers feature that may allow sellers to save orders from cancellation - for a price.


eBay Blocks Aquiline & Bluecare Express Shipping In Amazon Dropshipping Crackdown Members Public

eBay cracks down on policy-violating Amazon dropshippers, blocking Aquiline & Bluecare Express shipping used to circumvent dropshipping policies.


eBay Open 2024 Virtual Seller Conference Scheduled For September 25-26 Members Public

eBay Open annual virtual seller conference will be held September 25-26, 2024 with possible live studio events too - stay tuned for details!


UK Retailers File £1B Damages Claim Against Amazon For Misuse Of Proprietary Data Members Public

Amazon faces £1B collective action from British Independent Retailers Association alleging illegal misuse of seller data to manipulate Buy Box.


Whatnot Adds New Tools For Saving Drafts, Managing Inventory & Tracking Stats Members Public

Whatnot continues product updates with new tools for saving drafts, mobile image capture, CSV uploads, & dashboard reporting.


eBay Launches AI Powered Image Background Enhancing Tool In App Members Public

eBay launches AI background enhancer, allowing sellers to place items on a variety of generated backdrops for more professional presentation.