Highlights and commentary on eBay's Q3 2021 earnings call from an experienced seller perspective.

eBay & Samsung partnered to offer free gift cards with purchase of select certified refurbished phones, but there's a catch - they only offer 14 day returns, contradicting eBay Refurbished program policies.

Sellers are starting to lose patience with the slow pace of eBay's vertical strategy, especially when it seems "tone deaf" or exclusionary. Is CEO Jamie Iannone paying attention to this important feedback loop?

eBay leadership says they value seller feedback & engagement - are they living up to their commitment or is it just lip service?

Etsy's interactive augmented reality experience draws a stark contrast to eBay's lagging tech.

Media coverage of Amazon's "pay to play" sponsored search placement begs the question- is eBay any better?

An open letter to eBay CEO Jamie Iannone on transparency, integrity, feedback and gaining seller trust.

It appears eBay has launched a new buyer loyalty program in stealth mode. I've seen no official announcement, but have been seeing increasing references to the eBay Top Star program across social media.

Highlights and commentary on eBay's Q3 2021 earnings call from an experienced seller perspective.

Highlights & Commentary on eBay's October 2021 Seller Check-In.

Highlights & Commentary on eBay's September 2021 Seller Check-In.

Commentary - eBay CEO Jamie Iannone & CFO Steve Priest appearance at Goldman Sachs Communacopia Conference.