Amazon

Amazon marketplace news, commentary & analysis from an expert ecommerce perspective.

eBay Australia Clarifies Policies Blocking Use Of Amazon FBA, Presale Restrictions - Will Other Countries Be Next? Members Public

eBay Australia reminds sellers about 3rd-party fulfillment & presale policies - is enforcement crackdown coming & will other countries follow?


eBay

Lawsuit Claims Amazon Buy Box Harms Consumers, Steering Them To Pay Higher Prices To Boost Fees Members Public

Lawsuit claims Amazon Buy Box steers shoppers to higher-priced items in effort to earn extra fees, violating consumer protection laws.


Amazon

Amazon Forcing Free Instant Replacement For Returns On Some Seller-Fulfilled Orders Members Public

Amazon will allow buyers to receive free instant replacements for returns on some seller-fulfilled orders, starting February 12, 2024.


Amazon

Amazon Launches Rufus AI-Powered Shopping Assistant Members Public

Amazon buyers will soon have a new way to shop in app with Rufus, an AI-powered conversational shopping assistant.


Amazon

Amazon Will Now Display Images From Multiple Sellers On Product Pages Members Public

Amazon product pages will display images provided by multiple selling partners starting January 31.


Amazon

Amazon Book Sellers Panic Over Seasonal Book Restrictions Members Public

Amazon book sellers were sent scrambling when they received very short notice of new restrictions on listing seasonal books for sale on the site.


Amazon

Amazon Warns Sellers To Update Items With Unsupported Documents By February 26 Members Public

Amazon has notified sellers they will need to update their listings to remove unsupported documents by February 26.


Amazon

Amazon Launches Star-Only Feedback, Sellers Cannot Request Removal Members Public

Amazon allows buyers to leave star-only feedback without comment, sellers upset they will not be able to request removal.


Amazon

Amazon — Market. Power! Monopoly? Documentary Debuts On X Members Public

Founder of educational toy company Viahart, Molson Hart, announces debut of Amazon — Market. Power! Monopoly? documentary on X December 17.


Amazon

Amazon Ditches Venmo As A Payment Option, PayPal Stock Drops Members Public

Amazon is ending the ability to use Venmo to pay for purchases on the site, effective January 10, 2024.


Amazon

Amazon Updates US Referral & Fulfillment Fees For 2024 Members Public

Amazon updates US Referral & Fulfillment fees, separating inbound & outbound services to provide transparency & control over costs.


Amazon

Amazon Buy With Prime Assist Offers Customer Service Solution For Ecommerce Merchants Members Public

Amazon Buy With Prime Assist lets merchants outsource certain customer service tasks with no additional fees & 24/7 human chat support.


Amazon

Ask Amazon About Seller Fulfilled Prime On October 24 Members Public

Amazon is hosting an informational event about Seller Fulfilled Prime exclusively in the Amazon community forums on October 24.


Amazon

Amazon Charge Method Glitch Leaves Sellers In The Lurch Members Public

Amazon sellers report a glitch with payment method on file causing disruptions to payouts, limiting account access.


Amazon

Amazon AI Reviews Promised Better Buyer Experience, Sellers Say It Hurts Business Members Public

Amazon AI review summaries promised improved customer experience, but some sellers say the results hurt their businesses.


Amazon

Amazon Gift Card Confirmation Emails Raise Hacking Concerns Members Public

Poorly worded Amazon email meant to warn of fake gift card scams backfires, raising hacked account concerns.


Amazon

Amazon Extended Holiday Returns Begin November 1 2023 Members Public

It's official - Amazon extended holiday returns for 2023 will begin November 1st!


Amazon

FTC Hits Amazon With Antitrust Suit Alleging Illegal Monopoly Power Stifles Competition Members Public

FTC files long awaited Amazon antitrust suit alleging monopoly power inflates prices, degrades quality & stifles competition.


Amazon