Amazon marketplace news, commentary & analysis from an expert ecommerce perspective.
eBay Australia Clarifies Policies Blocking Use Of Amazon FBA, Presale Restrictions - Will Other Countries Be Next? Paid Members Public
eBay Australia reminds sellers about 3rd-party fulfillment & presale policies - is enforcement crackdown coming & will other countries follow?
Lawsuit Claims Amazon Buy Box Harms Consumers, Steering Them To Pay Higher Prices To Boost Fees Paid Members Public
Lawsuit claims Amazon Buy Box steers shoppers to higher-priced items in effort to earn extra fees, violating consumer protection laws.
Amazon Forcing Free Instant Replacement For Returns On Some Seller-Fulfilled Orders Paid Members Public
Amazon will allow buyers to receive free instant replacements for returns on some seller-fulfilled orders, starting February 12, 2024.
Amazon Launches Rufus AI-Powered Shopping Assistant Paid Members Public
Amazon buyers will soon have a new way to shop in app with Rufus, an AI-powered conversational shopping assistant.
Amazon Will Now Display Images From Multiple Sellers On Product Pages Paid Members Public
Amazon product pages will display images provided by multiple selling partners starting January 31.
Amazon Book Sellers Panic Over Seasonal Book Restrictions Paid Members Public
Amazon book sellers were sent scrambling when they received very short notice of new restrictions on listing seasonal books for sale on the site.
Amazon Warns Sellers To Update Items With Unsupported Documents By February 26 Paid Members Public
Amazon has notified sellers they will need to update their listings to remove unsupported documents by February 26.
Amazon Launches Star-Only Feedback, Sellers Cannot Request Removal Paid Members Public
Amazon allows buyers to leave star-only feedback without comment, sellers upset they will not be able to request removal.
Amazon — Market. Power! Monopoly? Documentary Debuts On X Paid Members Public
Founder of educational toy company Viahart, Molson Hart, announces debut of Amazon — Market. Power! Monopoly? documentary on X December 17.
Amazon Ditches Venmo As A Payment Option, PayPal Stock Drops Paid Members Public
Amazon is ending the ability to use Venmo to pay for purchases on the site, effective January 10, 2024.
Amazon Updates US Referral & Fulfillment Fees For 2024 Paid Members Public
Amazon updates US Referral & Fulfillment fees, separating inbound & outbound services to provide transparency & control over costs.
Amazon Buy With Prime Assist Offers Customer Service Solution For Ecommerce Merchants Paid Members Public
Amazon Buy With Prime Assist lets merchants outsource certain customer service tasks with no additional fees & 24/7 human chat support.
Ask Amazon About Seller Fulfilled Prime On October 24 Paid Members Public
Amazon is hosting an informational event about Seller Fulfilled Prime exclusively in the Amazon community forums on October 24.
Amazon Charge Method Glitch Leaves Sellers In The Lurch Paid Members Public
Amazon sellers report a glitch with payment method on file causing disruptions to payouts, limiting account access.
Amazon AI Reviews Promised Better Buyer Experience, Sellers Say It Hurts Business Paid Members Public
Amazon AI review summaries promised improved customer experience, but some sellers say the results hurt their businesses.
Amazon Gift Card Confirmation Emails Raise Hacking Concerns Paid Members Public
Poorly worded Amazon email meant to warn of fake gift card scams backfires, raising hacked account concerns.
Amazon Extended Holiday Returns Begin November 1 2023 Paid Members Public
It's official - Amazon extended holiday returns for 2023 will begin November 1st!
FTC Hits Amazon With Antitrust Suit Alleging Illegal Monopoly Power Stifles Competition Paid Members Public
FTC files long awaited Amazon antitrust suit alleging monopoly power inflates prices, degrades quality & stifles competition.