Liz Morton

Liz Morton is founder and editor of Value Added Resource. She spent 17+ years operating ecommerce businesses before launching VAR. Her reporting focuses on seller experience, marketplace strategy and corporate accountability.

New Advertising Options On The Way For eBay Sellers? Members Public

In Wednesday's Q1 2021 earnings call, eBay CEO Jamie Iannone made a comment about new advertising opportunities in development. While there aren't a lot of specifics yet, reactions in the seller community were mixed.


Ads

eBay Q1 2021 Earnings Call - Commentary Members Public

eBay released Q1 2021 results yesterday. I'll leave the financial analysis to experts in that field, however several things jumped out to me as a seller while listening to the call.


eBay

eBay Sneaker Authenticity Guaranteed? Members Public

eBay's Authentication Guarantee for sneakers causes confusion and disappointment.


Authenticity Guarantee

eBay Sellers Report Shipping Glitches As Standard Envelope Service Expands Members Public

Sellers report shipping problems as eBay expands Standard Envelope service to more categories.


Tech Issues

eBay Scan To List - Magic The Gathering Cards Members Public

eBay officially announces support for Pokémon and Yu-Gi-Oh! cards as well as Magic the Gathering with the Scan To List tool.


Tools

Sellers Question eBay Promoted Listings Within Stores Members Public

Sellers are already paying a premium for a store subscription - is it fair for eBay to take an ad cut too?


Ads

eBay Removing Adult Category June 15th Members Public

Despite the previous update which seemed to indicate Adult items would be allowed in the Everything Else>Adult Only category, now just a few weeks later eBay has emailed sellers saying they will be removing that category June 15th.


News

eBay Coded Coupons Are Here Members Public

Coded coupons were announced in the eBay Spring 2021 Seller Update & they are finally starting to rollout to sellers.


Tools

eBay Makes Terapeak Product Research Free For All Sellers Members Public

eBay announced today that Terapeak Product Research will now be free for all sellers! The new Terapeak Sourcing Insights tool will still require a basic store subscription or above.


Tools

eBay Blocks American Express For Select Categories In Managed Payments Members Public

It appears eBay may be blocking users from paying with American Express in Fine Jewelry, Watches, & Coins categories.


Fees & Payments

eBay File Exchange Changes Coming Soon Members Public

It appears eBay is making some updates and changes to its popular File Exchange feature effective June 15th 2021.


Tools

Is eBay Making A Play For NFT Market? Members Public

eBay seller asks about Virtual Crypto Collectibles - is eBay making a stealth move into NFT Cryptoart market?


News

eBay Announces Luxury Watch Escrow & Final Value Fee Increase Members Public

eBay partners with Escrow.com for for luxury watches & announces Final Value Fee increase


News

eBay Search In Description Not Working Members Public

eBay users report search problems that may be affecting sales. Is eBay experiencing indexing latency issues again?


Tech Issues

eBay Terapeak Sourcing Insights Not Working? Members Public

eBay introduced the Terapeak Sourcing Insights tool in the Spring 2021 Seller Update. Here's how to get started using this new tool


Tools

Has eBay Changed Policy For Returns In Managed Payments? Members Public

Sellers report funds no longer being held for remorse returns in eBay Managed Payments.


Fees & Payments

Problems with eBay Messages? Members Public

I'm seeing multiple reports from eBay sellers who say they are not receiving messages from buyers.


Tech Issues

eBay Sellers Confused By Tax Invoice Members Public

eBay sellers in some countries may already have VAT and GST on fees, but many US sellers will be surprised - especially smaller, consumer sellers.


Fees & Payments
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