Value Added Resource Week In Review 10-29-23

Liz Morton
Liz Morton


Welcome to the Value Added Resource ecommerce news week in review!

eBay News

eBay has tapped heavy hitting law firms Gibson, Dunn & Crutcher and Sullivan & Cromwell for their defense in DOJ/EPA lawsuit.

Both firms have an interesting history in environmental practice, including representing Volkswagen and Fiat Chrysler through their respective diesel emissions scandals BP during the Deepwater Horizon oil spill as well as defending Chevron, Dole and others against various environmental and corporate governance claims.

eBay Hires Heavy Hitters For Defense In EPA Pesticide, Emissions Environmental Suit
eBay taps Gibson, Dunn & Crutcher and Sullivan & Cromwell for defense in EPA environmental suit.

eBay's Chief AI Officer Nitzan Mekel-Bobrov says AI will bring a paradigm shift that will "completely transform ecommerce" in the next 3-5 years, but eBay has been making similar predictions for years and many of those previously promised paradigm shifts never panned out.

Artificial Hype? eBay’s History Of Unfulfilled AI Promises
Are eBay’s AI efforts just hype? A history of unfulfilled tech promises & misexecution does not bode well for the company’s latest gimmicks.

TCGUnion-CWA is calling out eBay TCGPlayer for delay tactics and bad faith bargaining in what they say are efforts to deny their fairly won union rights.

Bargaining Blues: TCGPlayer Union Confronts eBay Over Delay Tactics
TCGUnion-CWA calls out eBay TCGPlayer for delay tactics & bad faith bargaining, allege eBay is denying fairly won union rights.

Category changes that were announced in the Fall 2023 Seller Update have been pushed back, giving sellers a much needed break during the important Q4 holiday season.

The changes were originally slated to take effect October 24th, but have now been put off until early 2024.

eBay Category Changes Slated For October 24 Moved To 2024
eBay category changes from Fall 2023 Seller Update originally slated for October 24th have been pushed back to early 2024.

eBay is wasting no time moving in to make the most of any void that may be left by Poshmark's very sudden decision to exit the UK, Australia and India markets, posting a message in the eBay UK community forum with tips to help new and existing sellers transition their Poshmark business to eBay.

Poshmark’s Loss May Be eBay’s Gain In UK & Australia
In wake of Poshmark’s exit from UK, Australia & India, eBay steps in with tips to help sellers transition to a new marketplace.

Several odd situations this week once again had sellers trying to guess if something was a glitch or a test - a sadly all too common occurrence on eBay.

Buyers and sellers both reported unpaid items were able to be immediately canceled without the 4 day waiting period that has been in place for years.

Is eBay Testing Immediate Cancel For Unpaid Items, No More 4 Day Waiting Period?
eBay allowing sellers to immediately cancel unpaid items, getting rid of 4 day waiting period - will it alienate buyers?

Some multi-item variation listings are experiencing a pricing glitch, causing the sellers to take a big loss or risk a ding for order cancellation.

eBay Multi-Item Variation Listings Charging Wrong Prices
An eBay glitch is charging wrong prices on multi-item variation listings, causing some sellers to take a loss or cancel orders.

And the eBay app was unable to load listing details for several hours during a major outage this week.

eBay App Not Loading Listings, No Network Found Error 10-24-23
eBay app unable to load listings, resulting in pulsing gray boxes & no network found server errors.


After 6+ months of consistently having over 200 jobs posted, eBay is starting to show another reduction in open positions in the last week.

Job postings were down to 196 on October 19th, dropped even further to 149 as of October 27. Curiously, eBay has also once again removed the breakdown that used to show how many jobs were in North America, Europe and the Middle East, and the Asia Pacific regions.

Could Hiring Slowdown, Layoffs Be On The Horizon At eBay?
As pandemic-fueled ecom boom wanes, tech companies are slowing hiring, announcing layoffs - is eBay next?

eBay community staff have finally responded to a week's worth of customer concerns about Sell One Like This missing from Motors listing, stating it was not an intentional change and a fix has been implimented.

eBay Sell Similar Missing For Motors Parts & Accessories
eBay sellers say Sell Similar removed from Motors Parts & Accessories listings - is it a glitch or intentional change due to Guaranteed Fit?

eBay's ESG sustainability smokescreen media blitz continues with Chief Technology Officer Mazen Rawashdeh showcasing use of renewable energy in eBay's data centers and an eBay-funded BBC-produced docuseries all about pre-loved fashion.

Sustainability Smokescreen: eBay CEO’s Media Blitz Amid EPA Troubles
eBay CEO Jamie Iannone makes media rounds touting sustainability initiatives in effort to distract from EPA suit.

Meanwhile, a third shareholder rights law firm has opened an investigation into potential breach of fiduciary duty by eBay's officers and Board of Directors in regard to the EPA's environmental claims against the company.

eBay Faces Potential Class Action From Shareholders In Wake Of EPA Claims
Multiple shareholder rights firms investigate eBay officers & directors for breach of fiduciary duties in wake of EPA lawsuit.

Etsy is providing protections and fee deferrals for sellers in Israel and eBay Australia has now also blocked sales to country due to Australia Post suspending air shipments to the region.

Ecommerce Marketplace & Shipping Disruptions To Israel
Stay up to date with the latest ecommerce marketplace & shipping carrier disruptions due to the ongoing conflict in Israel.

Other Ecommerce News

Bonanza unveiled a new shipping program that promises to give sellers access to the lowest rates on USPS, UPS and FedEx but requires the use of Bonanza labels with a mandatory $2 per transaction deposit fee, effective November 8th.

Seller backlash was swift and very vocal, but CEO Quincy Faison has doubled down on the plan in a spectacular example of how not to handle a company PR crisis.

Sellers Required To Use Bonanza Shipping, Pay $2 Label Deposit Starting November 8
Sellers will be required to use Bonanza shipping, pay mandatory $2 per transaction label deposit starting November 8.

The National Retail Federation has designated October 26 "Fight Retail Crime Day", lobbying DC lawmakers to "get tough" on crime and theft they say are impacting businesses across the country.

But with retailers increasingly operating across physical & digital spaces, why are online fraud & digital shoplifting not part of the Organized Retail Crime discussion?

National Retail Federation Launches Fight Retail Crime Day
National Retail Federation’s “Fight Retail Crime Day” leaves online fraud, digital shoplifting out of Organized Retail Crime discussion.

USPS has a new ID verification requirement for Change of Address requests to help fight identity theft & fraud. Here's what you need to know before your next move!

New USPS Change Of Address Identity Verification Causes Confusion & Concern
New USPS identity verification requirements for Change of Address requests cause confusion & concern - here’s what you need to know!

Etsy is finally taking steps to address spam and scams by creating a dedicated "From Etsy" section in messaging inbox and in message reminders about how to spot scams.

Etsy Fights Spam & Scams With New “From Etsy” Inbox
Etsy addresses spam & scams with “From Etsy” section in messaging inbox & reminders about how to spot scams.

The Indie Sellers Guild has received reports that possibly thousands of sellers had their Etsy shops closed down this week, many of which seem to be sellers that also spoke out against the Etsy reserve policy this summer.

ISG is collecting information to try to determine how widespread the issue is - if your Etsy account was recently suspended, add your name to the list!

Did Etsy suspend your shop? // Baserow

And finally this week, has announced Postage On The Go and QR codes now available through iOS and Android apps.

Stamps.Com App Offers QR Codes & Printing On The Go announces Postage On The Go and QR codes now available through iOS and Android apps.

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Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!