Shopify Testing Universal Search In The Shop App Paid Members Public
Shopify is one step closer to running a marketplace to compete with Amazon as it tests universal search in the Shop app.
eBay Users See Bid Notifications & Items In Cart That Don't Belong Paid Members Public
eBay users report receiving bid notifications & seeing items in cart that don't belong to their accounts!
Amazon Account Health Assurance Protects Sellers From Deactivation Paid Members Public
Account Health Assurance protects qualified sellers from deactivation when they work with Amazon to resolve issues.
Amazon Tests Facial Recognition For Seller Verification Paid Members Public
Amazon tests automated facial recognition program to "simplify" the seller verification process.
eBay Has A New Head Of Customer Service Experience - Again Paid Members Public
Ty Baker is eBay's new Header of Customer Service after Nancy Vega departed the company last month.
PayPal Policy Update Finally Removes $2500 Misinformation Fine Paid Members Public
PayPal updates policy - $2500 damages only apply to fraud, counterfeits or IP infringement, not misinformation.
eBay Rolls Out 24 Images For Listings Paid Members Public
eBay sellers can now upload up to 24 images per listing, double the previous limit of 12.
Amazon Expands Seller Support & Escalation Tools Paid Members Public
Amazon announces expanded seller support tools & pilot program for escalations at Accelerate seller conference.
eBay Community Removing Off Topic Posts From The Soapbox Paid Members Public
Longtime eBay community members sad to see off-topic Soapbox will be moved to private, invite only group November 16.
Shopify Outsources Support After Layoffs Paid Members Public
After laying off 1000 employees in July, Shopify is filling in the gaps with outsourced support from TaskUs.
eBay Quietly Removes Chargeback Fees For EU Countries Paid Members Public
eBay is no longer charging 16 Euro payment dispute fees to sellers in certain EU countries.
Should eBay Increase Maximum Shipping Limits For The UK? Paid Members Public
eBay places maximum shipping caps on certain categories, but are they enough to cover actual postage costs?
USPS Announces New Prices for 2023 Paid Members Public
USPS announces new prices effective Jan 22, 2023, including lower prices for some flat rate Priority products.
eBay Funds Research On Purchase Intent Prediction Paid Members Public
eBay awards $50,000 in funding to Loyola Marymount University professor for research on purchase intent prediction.
eBay Has A New Head Of Customer Experience Paid Members Public
Nancy Vega is the new Head of Customer Experience at eBay, quietly taking on the role back in December.
Problems With eBay On Demand Payout, Spendable Funds Paid Members Public
eBay sellers report problems with on demand payouts & spendable funds.
eBay Community Monthly Chat November - Promoted Listings Paid Members Public
eBay's November community chat hosted by the ads team will be all about Promoted Listings!
Etsy Prepares For Possible Holiday Shipping Delays Paid Members Public
Etsy is gearing up for the holidays & communicating with sellers about plans to handle any holiday shipping delays.
