Value Added Resource Week In Review 4-30-23

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

We kicked off the week with a pre-earnings call lookback at highlights from Q1 2023 and what's been happening so far in Q2.

eBay Q1 2023 Pre-Earnings Countdown & Highlights
eBay set to announce Q1 23 earnings April 26 - look back at highlights from Q1 & what’s happened so far in Q2 2023.

eBay reported Q1 earnings on Wednesday - Gross Merchandise Volume was down 5% at $18.4 billion, and Active Buyers fell for the 8th consecutive quarter, down 7% to 133 Million.

Full commentary 👇

eBay Q1 2023 Earnings Commentary
eBay Q1 2023 - GMV & Active Buyers down, ad revenue up. Where’s the tech innovation & vision for the future?

During the Q1 earnings call, CEO Jamie Iannone revealed eBay is working to integrate ChatGPT into the listing flow to help sellers create item descriptions.

eBay Integrating ChatGPT Into Listing Flow To Help Sellers Create Descriptions
CEO Jamie Iannone reveals eBay is integrating ChatGPT AI into listing flow to help sellers create item descriptions.

eBay is testing allowing buyers to include up to 5 images when leaving feedback for sellers, starting in the UK.

eBay Feedback With Pictures Coming Soon
eBay will soon allow buyers to include up to 5 images when leaving feedback for sellers, starting in the UK.

The new eBay International Shipping program is now available to all US sellers, with the old Global Shipping and International Standard Delivery programs to be phased out on July 1, 2023.

eBay Announces Updates To eBay International Shipping
eBay International Shipping now available to all US sellers,Global Shipping & International Standard Delivery to be phased out 7/1

eBay is launching Certified By Brand for luxury watches, handbags & jewelry as part of their ongoing high value focus vertical strategy.

eBay Launches Certified By Brand For Watches, Handbags & Jewelry
eBay launches Certified By Brand for luxury watches, handbags & jewelry as part of high value focus vertical strategy.

Sellers in countries where eBay requires Payoneer for payout processing may face additional fees with new minimum annual payment policy.

eBay Sellers Stuck With Payoneer Annual Fees
eBay Sellers required to use Payoneer for payouts may face fees with new minimum annual payment policy.

Technical Issues

Sellers report massive drops in organic impressions and views in eBay traffic reports accompanied by a significant slowdown in sales.

eBay Reports Not Showing Organic Views & Impressions
eBay traffic reports appear to be missing organic page views as well as other anomalies.

eBay Messages are delayed or missing, interfering with buyer and seller communications and resulting in lost best offer opportunities.

eBay Messages Delayed Or Missing, Possibly Affecting Offers Too
eBay users report messages are intermittently delayed or not received & the issue may be impacting offers as well.

Meta experienced a major Facebook ads delivery disruption causing budget overspending that sent brands into a panic.

Facebook Ads Glitch Sends Brands Into Panic
Meta ad delivery issues cause major disruptions & budget overages across Facebook & Instagram.

Other Ecommerce News

Amazon sellers report a massive push to re-verify bank account and identity information with no explanation and very little help from support.

Amazon Sellers Forced To Re-Verify Bank & Account ID Info
Amazon sellers required to re-verify bank account & ID info with no explanation & very little help from support.

Poshmark has announced they are testing a new Promoted Closest program to advertise in prominent locations across search results and brand pages.

Poshmark Rolls Out Promoted Closet Beta Ad Program
Poshmark is testing Promoted Closest feature to advertise in prominent locations across search results & brand pages.

Bonanza marketplace is introducing Bonanza Lending financing options for sellers on the platform.

Bonanza Lending Offers Seller Financing Options
Bonanza marketplace is introducing Bonanza Lending financing options for sellers on the platform.

Etsy has been increasingly under fire for the sheer volume of counterfeit, IP infringing and not really handmade items on the platform, revealing a troubling lack of policy enforcement that has serious brand damaging consequences.

And now consumer group Which? has released a report blasting Etsy for allowing consumers to be ripped off by sellers listing items from big retailers at huge markups while falsely claiming to be "handmade".

Could there be an opportunity for eBay or other marketplaces to take market share by creating a Certified Handmade program?

Etsy Under Fire For Fake Handmade Items, Could It Be Opportunity For eBay?
Etsy faces brand damage as many “handmade” items are really mass produced goods dropshipped from big retailers.

Meta is moving to bring more ecommerce transactions onto the platform by discontinuing support for offsite checkout in Facebook and Instagram Shops.

New US Shops will only be able to onboard with onsite checkout starting in June 2023 and existing Shops that direct users to an external ecommerce site will have until April 24, 2024 to transition to Facebook and Instagram checkout.

Facebook Shops Forces Onsite Checkout & Ends Fee Waiver
Meta to require Shops to use Facebook & Instagram checkout, fee waiver will end June 30, 2023.

And finally, sellers on eBay and Etsy can now take advantage of discounted Canada Post shipping when printing labels through the marketplaces.

eBay & Etsy Announce Shipping Discounts For Canada Post
Sellers on eBay & Etsy can now take advantage of discounted Canada Post shipping through the marketplaces.

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!