eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
Would you post eBay listings to social media for reduced fees? Paid Members Public
eBay's 2.5% FVF social sharing incentive is slated as "coming soon" with no official release date, but that hasn't stopped sellers from considering the pros & cons.
eBay Gallery View & Videos In App Paid Members Public
eBay has added gallery view & video in listings to the mobile app - check out the new experience here!
Reebok Is The Poster Child For eBay Ads? Paid Members Public
eBay is using Reebok as a success story to push Promoted Listings - a move that's not likely to go over well longtime users who have not forgotten the great Reebok eBay Feedback Fiasco of 2019.
eBay & Samsung Bend Rules In Certified Refurbished Promo Paid Members Public
eBay & Samsung offer free gift card with purchase of certified refurbished phones, but only with14 day returns instead of 30 days promised to buyers.
Are eBay Category Changes Impacting Buyer Experience? Paid Members Public
eBay sellers are in an uproar over changes to category structure and item specifics that have thrown their listings into disarray this week - but how is it affecting the buyer experience?
eBay Glitch Sets View Counter Back To Zero Paid Members Public
eBay sellers report listing view counts have been randomly reset to 0 - will they return or are they gone for good?
eBay Teases New Payout Timing Options? Paid Members Public
"Improved shipping label experience, new payout timing options, and more" - is eBay rolling out new payout timing options or is it another communication failure?
eBay Collection & Price Guide For Trading Cards Paid Members Public
eBay introduced Price Guide and Collections beta for Trading Cards in August. Get a first look at how this new feature works, both on desktop and in the eBay mobile app.
eBay Standard Envelope Category Problems Paid Members Public
Sellers report eBay Standard Envelope service is not available for one of the new postcard categories.
eBay Sellers Incur Gallery Plus Fees Due to Category Changes Paid Members Public
Sellers report being charged additional $1.00 per listing Gallery Plus fees for items automatically moved to new categories as part of the Fall Update.
eBay Category & Item Specifics Changes 10-12-21 Paid Members Public
If you're seeing changes to categories, saved searches, and item specifics on eBay today - it's a feature, not a bug!
Is eBay Charging Insertion Fees For Listing Revisions? Paid Members Public
eBay sellers report possible glitch in the listing process showing additional insertion fees for revising listings.
Sellers Grow Weary of eBay's Vertical Strategy Focus Paid Members Public
Sellers are starting to lose patience with the slow pace of eBay's vertical strategy, especially when it seems "tone deaf" or exclusionary.
eBay Sellers Continue To Report Drops In Impressions & Sales Paid Members Public
Many sellers have been struggling for weeks with drastic drops in impressions, clicks & sales. One seller even shows lower Promoted rates also negatively impacts *organic* impressions- defying all logic of how organic traffic should work.
eBay Managed Payments Reporting Problems With Foreign Currency Paid Members Public
As eBay nears completion of the transition to Managed Payments, sellers are concerned about financial reporting for foreign currency transactions on non-US eBay sites.
eBay Sellers Frustrated With Community Forum Glitches Paid Members Public
eBay community users expressed frustration with ongoing forum technical issues in the weekly eBay chat.
eBay Listing Quality Report Still Has Data Errors Paid Members Public
eBay has updated the Listing Quality Report but the new data fields are displaying inaccurate information. Will eBay ever learn to test these things before releasing them?
Does eBay Really Care About Seller Engagement? Paid Members Public
eBay leadership says they value seller feedback & engagement - are they living up to their commitment or is it just lip service?
