I'm seeing a lot of reports from sellers stating the view counts on their listings have been randomly reset to 0.

It's unclear if these sellers are all in categories affected by this week's category and item specifics updates, but the timing of this issue would seem to make it likely connected to the updates in some way.

Here's just a sampling of reports from across the eBay community and social media.

My Views reverted to 0! Is there a glitch today? I still have Watchers. Never happened to before.
My Views reverted to 0! Is there a glitch today? I still have Watchers. Never happened to before. I’m hoping it returns to viewers. I know some people don’t look at viewers. Thanks
View count is gone
Has anyone else view counts returned to zero or is it just my account?
0 Views
Hey I see its happening to a large group of people. Not showing views in any of my listings through the app as of 10/13/21 ~3:30pm est
Glitches today!
I am having items list on ebay in multiples and yes, I too have all the views Reading “0” but I have watchers? I know others are having the issues with the views all being zero but anyone else having there listings go in and being done in duplicates? ~Dee
Listing Views Have Suddenly Disappeared
Hello, All the “Views” for our listings have suddenly dropped to “0.” Are any other sellers experiencing this? Also, Ebay Tech/Customer Service, could you please let us know what’s going on???? Can you please fix this ASAP??? Thanks.
My views dissapeared
I don’t know what happened but I just checked my store and it looks like all my views are now zero. Not sure what this means. Any help would be much appreciated.
What is going on with the new update
I just checked my listings as many other sellers have to see that my listings no longer have views or watchers. What is going on? Whats the point of listing an item if people cant search it. This is ridiculous. I’m sure there are thousands of sellers om ebay that dont even know this.
Number of views disappeared
I have two items for auction and was following the number of views of the listings and somehow between checks by me the numbers reverted to zero. No change in numbers for watchers and bids. This is very annoying, any thoughts on cause or repair?
Number of Views
10.13.21 12:56pm PT Could you please alert IT, the eBay Technology Dept, that the Number of Views is defaulting to ZERO 0 on all active listings? Additionally, could you please pass up the chain that this seller would appreciate you all deferring out platform tweaks until after February 14, 2022…
All item listing VIEWS / HITS suddenly reverted to 0 (ZERO!!!) Is this another ebay GLITCH?
I just noticed all my listings suddenly have ZERO views . The changed just within the last few hours. What is going on?????????????

My guess is this is a temporary glitch caused by eBay moving items into different categories.  If so, hopefully the view numbers will be restored within 24-48 hours, as eBay has indicated that may be the time it takes for the new changes to get completely ironed out.

I have seen no official eBay response to this specific issue yet, but will update if they do post an announcement.

As usual, the eBay Systems Status page shows no current disruptions or outages, despite an overwhelming amount of evidence in eBay's own community forums to the contrary.

eBay: System Status
eBay Application

Have views on your listings reset to zero in the last few days? Is so, are the listings in categories affected by this week's updates? Let me know in the comments below!

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