Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

Etsy Hits Active Buyer Record, Sales Remain Flat in Q2 2023 Members Public

Etsy active buyers reach record high, sales remain flat in Q2 2023 as weak guidance for Q3 raises concern of softening demand.


Etsy

eBay Promoted Listings Express Bug Prevents Advertising Auctions Members Public

Some eBay sellers report bug in Promoted Listings Express for auctions is preventing them from advertising listings.


eBay

eBay Looks For New Leadership For Sneakers & Streetwear Members Public

eBay on the hunt for new Global GM Sneakers & Streetwear to reinvigorate category as vertical focus strategy evolves.


eBay

eBay Open 2023 Registration & Agenda Now Live! Members Public

Registration for eBay Open 2023 is live - check out highlights from the agenda & start your planning now!


eBay

Sellers Alarmed By eBay Counterfeit USPS Label Glitch Members Public

Sellers alarmed after USPS shipping labels purchased directly from eBay flagged as counterfeit postage.


eBay

BigCommerce & Google Cloud Partner On AI-Powered Ecommerce Tools Members Public

BigCommerce is playing catch up with rival Shopify, announcing new Google Cloud AI-powered ecommerce tools.


BigCommerce

eBay's Magical Meltdown Breaks Search, Returns Zero Items For Sale Members Public

eBay search broken again, returning 0 items for sale - is this CEO Jamie Iannone's magical tech-led reimagination at work?


eBay

Etsy Bows To Pressure On Payment Reserves Ahead Of Earnings Members Public

Etsy makes last ditch effort to head off Payment Reserve scrutiny ahead of Q2 2023 earnings call.


Etsy

eBay Rolls Out Promoted Listings Ad Rate Forecasting Tool Members Public

Get a first look at eBay's new Promoted Listings Ad Rate Forecasting tool!


eBay

Etsy Test Links Titles Back To Search For Similar Competing Items Members Public

Etsy continues testing ways to direct buyers to similar competing items, turns titles into clickable links back to search.


Etsy

Walmart Restored Premium Takes On eBay Refurbished Members Public

Walmart steps up competition against eBay Refurbished with Walmart Restored Premium promising 1 year warranty & easy returns.


Walmart

Value Added Resource Week In Review 7-30-23 Members Public

eBay Q2 23 earnings, AI customer service; TCGPlayer Union action; UPS strike avoided; Etsy square photos; Shopify Editions & more!


Week In Review

The $12 Million Question: What Happened to eBay Phone Support? Members Public

eBay reports $12 Million in increased customer service costs while sellers struggle to get phone support - is AI taking over?


eBay

Did eBay Promoted Listings Test Tank Impressions July 18? Members Public

eBay sellers scrambling for answers to sharp drop in Promoted Listings impressions - could item page testing be to blame?


eBay

Etsy Testing Local Shipping Badge In The US Members Public

Etsy aims to promote both faster shipping times & environmental awareness with new Local Shipping badge.


Etsy

eBay TCGPlayer Union Slams Company's Anti-Union Activity Members Public

TCGUnion-CWA plans press conference & petition action to call out eBay TCGPlayer's anti-union activity & refusal to bargain.


eBay

eBay Reports Less Than Magical Q2 2023 Results Members Public

eBay Q2 2023 saw GMV & Active Buyers down, ad rev up - again. Where's the magical tech innovation & vision for the future?


eBay

Etsy Overcharges Domestic Processing Fees For Australian Sellers Members Public

Australian sellers being overcharged as Etsy appears to apply higher international processing fee on domestic orders.


Etsy
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