Walmart Restored Premium Takes On eBay Refurbished

Liz Morton
Liz Morton


Comments

Walmart is stepping up the competition against eBay Refurbished by introducing Walmart Restored Premium promising 1 year warranty and 90%+ battery life for refurbished items from qualifying sellers.

Walmart Restored Premium Offers Customers and Sellers the Next Level of Opportunity
The summer’s hottest sequel doesn’t always have to be found in theaters. Sometimes, it’s on Walmart.com.We’re unveiling our newest blockbuster offering, introducing Walmart Restored Premium. Like any strong sequel, Restored Premium expands on what made Walmart Restored great, helping customers…

We’re unveiling our newest blockbuster offering, introducing Walmart Restored Premium. Like any strong sequel, Restored Premium expands on what made Walmart Restored great, helping customers discover a broader assortment of high-quality refurbished items at Every Day Low Prices.

Think of it as a new tier of opportunity.

Items that fall under the Restored Premium category are like new, showing no signs of cosmetic damage, and they come with a one-year warranty and 30-day (or more) free returns. Not only that, but where applicable, batteries will be 90% or more of the new equivalent. Finally, items will be refurbished by the original manufacturer or a manufacturer-authorized third party.

In short, Restored Premium items promise to be like-new, but without new prices. This isn’t just good for Walmart customers – it’s better for the planet too.

Keeping products in circulation for as long as possible is more sustainable, in line with our efforts to enable a more circular economy in collaboration with customers, suppliers and sellers. When we take action to reduce unnecessary waste and increase recycling, we’re working to protect the environment for future generations.

The Restored Premium tier also offers more opportunities for our Marketplace sellers.

They have the opportunity to do two important things: broaden their overall assortment and bring top-quality refurbished items to customers. With the chance to reach Walmart’s loyal customer base made even easier, sellers can help build trust toward a cycle of sales and growth, eventually expanding their capabilities into other areas – from computers to lawnmowers, there’s little limit on what the future of Restored Premium might hold.

We’ll continue listening to what sellers want and need as we work together to make Walmart’s resale experience second-to-none.


How does Walmart Restored Premium work?

Frequently asked questions

Why Walmart Restored Premium?

There are so many reasons to buy Walmart Restored Premium items: Sold by original manufacturer or manufacturer-authorized sellers and suppliers; offering highest quality premium refurbished items Inspected, tested and cleaned; Products are professionally inspected, tested & cleaned by Restored program sellers, with performance managed by Walmart. Restored Premium items must have a 90% or higher battery life, if applicable. Extended warranty; Backed by a minimum one-year warranty, so you can shop with confidence Sustainability; Buying refurbished items helps extend the life of a product & reduce waste

How does the warranty work for Walmart Restored Premium items?

Items in “Restored Premium” condition can be returned to seller within a 1-year period for replacement. Only original manufacturers or manufacturer-authorized sellers and suppliers can participate in the program. We monitor performance to ensure they live up to the highest standards of customer service.

What if I am not satisfied with the product I received?

Items in “Restored Premium” condition can be returned to seller within a 1-year period, as part of our Restored Premium warranty policy. Please contact Walmart customer care for details. Items in “Restored” condition can be returned or replaced for free within 90 days of purchase, as part of our Restored returns policy. Please contact Walmart customer care for details.

What is the return/refund process?

If you’re not happy with your purchase, Walmart makes it easy to return your item(s) through a seamless return process: walmart.com/WalmartRestoredReturns


Have you purchased from the Walmart Restored program? We'd love to hear about your experience in the comments below!

Walmart

Liz Morton Twitter Facebook LinkedIn

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!