Tech Issues
Report technical issues impacting eBay, Etsy, Facebook, Poshmark, Mercari & more!
Service Metrics Item Not Received Report Bug Paid Members Public
eBay sellers report bug in Service Metrics affecting downloading reports for Item Not Received cases.
eBay Overcharges for Standard Envelope Before Price Increase Paid Members Public
eBay announced on August 26th there would be a $0.02 price increase for Standard Envelope shipping effective August 29th, but sellers are reporting being charged the higher prices starting on August 27th.
eBay Managed Payments Reporting Bug Paid Members Public
Seller reports bug in Managed Payments reporting for Payouts.
eBay Standard Envelope Offered In Categories That Don't Qualify Paid Members Public
Seller reports eBay Standard Envelope shipping option is being added to some items in categories that don't qualify, causing the seller to chose between losing money or disappointing the buyer.
Not Eligible For eBay Purchase Protection Program Error Paid Members Public
eBay listings intermittently show not eligible for eBay Moneyback Guarantee in error. What's really going on?
eBay Shipping Location Errors Paid Members Public
eBay error blocks shipping locations for some users on Best Offer and Global Shipping Program sales.
eBay Store Categories Disappearing Paid Members Public
eBay sellers report stores are no longer showing any of their custom categories.
eBay Sellers Unable to Print USPS Scan Forms Paid Members Public
eBay sellers have been reporting problems with printing USPS SCAN forms for postage purchased on eBay for over a month - what is eBay doing to resolve the issue?
eBay Listing Counter Not Updating Paid Members Public
Sellers report Zero Insertion Fee listing counts are not updating properly. Is eBay experiencing system latency issues again?
eBay Category Changes Create Problems With USPS Media Mail Paid Members Public
Sellers dismayed to find items sold with USPS Media Mail are not able to have a Media Mail label printed through eBay.
eBay Seller Hub Traffic & Sales Stats Reset Paid Members Public
eBay sellers report Seller Hub has suddenly reset traffic, impressions, and sales statistics.
Trading Card Sellers Report Problems With eBay Item Specifics Paid Members Public
eBay's new item specifics mandate throws a curveball to some trading card sellers.
eBay Sellers & Buyers Continue To Experience Technical Difficulties Paid Members Public
So far July has been a rough month for both buyers and sellers experiencing technical issues on eBay and we're only 5 days in.
eBay Search Problems Reported Paid Members Public
In addition to the tech problems reported by sellers , it also appears eBay is having major problems with their site search as well.
Sellers Report eBay Listings Disappearing Paid Members Public
eBay Sellers report Good Til Canceled listings are disappearing when they are supposed to renew and can't be found in Seller Hub under either Active or Unsold.
eBay Sellers Experience Listing Errors Paid Members Public
eBay is experiencing a major technical issue with sellers unable to login or complete listings.
What Should A Seller Do When eBay Support Fails? Paid Members Public
eBay glitch negatively impacts a seller & support options have failed - what else can they do?
eBay Tracking Upload Glitch Paid Members Public
Some eBay sellers are reporting receiving "tracking not uploaded" defects on their accounts for orders that show shipped with tracking in their Seller Hub records - some even purchased shipping labels directly from eBay!
