Liz Morton

Liz Morton is founder and editor of Value Added Resource. She spent 17+ years operating ecommerce businesses before launching VAR. Her reporting focuses on seller experience, marketplace strategy and corporate accountability.

eBay Best Offers & Promoted Listings Members Public

Sellers have asked for years to see upfront when Promoted Listing ad fees will apply on Best Offers - will eBay listen?


Ads

eBay Open Online - Day 3 Members Public

eBay Open Online - Day 3 Recap. Highlights include Seller Engagement, onsite marketing strategies, seller led sessions, and closing remarks from SVP & GM North America Jordan Sweetnam.


eBay Open

eBay Store Categories Disappearing Members Public

eBay sellers report stores are no longer showing any of their custom categories.


Tech Issues

eBay Open Online - Day 2 Members Public

eBay Open Online - Day 2 Recap. Topics include reimagining the eBay product experience, eBay Stores, evolving ad solutions and eBay Seller Tools.


eBay Open

eBay Open Online - Day 1 Members Public

eBay Open Online - Day 1 Recap. CEO Jamie Iannone hints at future enhancements to payments and seller protections, attendees experienced technical difficulties and disappointment in some of the category breakout sessions.


eBay Open

eBay Adds Luxury Shoes to Authenticity Guarantee Members Public

eBay just announced luxury brands Gucci, Balenciaga and more added to Sneaker Authenticity Guaranteed.


Authenticity Guarantee

eBay Introduces Price Guide and Collections for Trading Cards Members Public

Beta versions of Price Guide & Collections now available for trading card enthusiasts in the eBay app.


Tools

eBay Sellers Unable to Print USPS Scan Forms Members Public

eBay sellers have been reporting problems with printing USPS SCAN forms for postage purchased on eBay for over a month - what is eBay doing to resolve the issue?


Tech Issues

eBay External Promoted Listings Members Public

eBay announced this week that Promoted Listings will now be eligible for external promotion on sites like Google and Bing. What does it mean for sellers?


Ads

eBay Listing Counter Not Updating Members Public

Sellers report Zero Insertion Fee listing counts are not updating properly. Is eBay experiencing system latency issues again?


Tech Issues

eBay Rolls Out Personalization To US Members Public

eBay's new Personalization feature is now available for US sellers in limited Home & Garden, Clothing & Accessories and Jewelry categories.


Tools

eBay Voices - Pilot Program For Seller Insights Members Public

eBay pilots new Voices program for sellers to provide actionable insights directly to eBay teams.


Tools

eBay Category Changes Create Problems With USPS Media Mail Members Public

Sellers dismayed to find items sold with USPS Media Mail are not able to have a Media Mail label printed through eBay.


Tech Issues

More eBay Presale Violations Members Public

Why does eBay remove presales for Steam Deck but not Nintendo Switch OLED, Funko Pop and others?


News

eBay Connect 2021 Developer Conference Part 2 Members Public

Part 2 of eBay's annual developer conference focusing on updates to eBay APIs and other technical issues.


eBay

Problems With eBay Authenticity Guaranteed Members Public

eBay's authentication program experiences pricing manipulation, delays, & mistakes causing frustration for buyers & sellers.


Authenticity Guarantee

eBay Seller Hub Traffic & Sales Stats Reset Members Public

eBay sellers report Seller Hub has suddenly reset traffic, impressions, and sales statistics.


Tech Issues

Trading Card Sellers Report Problems With eBay Item Specifics Members Public

eBay's new item specifics mandate throws a curveball to some trading card sellers.


Tech Issues
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