Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

eBay Standard Envelope Category Problems Members Public

Sellers report eBay Standard Envelope service is not available for one of the new postcard categories.


Shipping

eBay Sellers Incur Gallery Plus Fees Due to Category Changes Members Public

Sellers report being charged additional $1.00 per listing Gallery Plus fees for items automatically moved to new categories as part of the Fall Update.


Tech Issues

eBay Category & Item Specifics Changes 10-12-21 Members Public

If you're seeing changes to categories, saved searches, and item specifics on eBay today - it's a feature, not a bug!


Tools

Is eBay Charging Insertion Fees For Listing Revisions? Members Public

eBay sellers report possible glitch in the listing process showing additional insertion fees for revising listings.


Tech Issues

Sellers Grow Weary of eBay's Vertical Strategy Focus Members Public

Sellers are starting to lose patience with the slow pace of eBay's vertical strategy, especially when it seems "tone deaf" or exclusionary.


eBay

eBay Sellers Continue To Report Drops In Impressions & Sales Members Public

Many sellers have been struggling for weeks with drastic drops in impressions, clicks & sales. One seller even shows lower Promoted rates also negatively impacts *organic* impressions- defying all logic of how organic traffic should work.


Tech Issues

eBay Managed Payments Reporting Problems With Foreign Currency Members Public

As eBay nears completion of the transition to Managed Payments, sellers are concerned about financial reporting for foreign currency transactions on non-US eBay sites.


Fees & Payments

eBay Sellers Frustrated With Community Forum Glitches Members Public

eBay community users expressed frustration with ongoing forum technical issues in the weekly eBay chat.


Tech Issues

eBay Listing Quality Report Still Has Data Errors Members Public

eBay has updated the Listing Quality Report but the new data fields are displaying inaccurate information. Will eBay ever learn to test these things before releasing them?


Tools

Does eBay Really Care About Seller Engagement? Members Public

eBay leadership says they value seller feedback & engagement - are they living up to their commitment or is it just lip service?


eBay

eBay Places Restrictions on USPS Media Mail Members Public

Sellers report receiving emails from eBay about new restrictions on using USPS media mail - what does this mean for the future of media mail on the platform?


Shipping

eBay Feedback Pages Time Out Error Members Public

eBay feedback pages time out & can't load, preventing users from using feedback to vet sellers & buyers on the platform.


Tech Issues

eBay September Seller Check In Members Public

Highlights & Commentary on eBay's September 2021 Seller Check-In.


eBay

eBay Updates Daily Deals Experience For Sellers Members Public

eBay is rolling out a new Seller Portal for the Daily Deals program - here's what we know so far.


eBay

eBay Disables Sales Last 31 Days Module In Seller Hub Members Public

eBay disabled an important sales metrics & market comparison module in Seller Hub causing seller confusion & concern.


Tools

eBay Adds Cell Phones to Gated Refurbished Category Members Public

eBay adds refurbished cell phones and smartphones to their gated "certified refurbished" program.


eBay

The Unsweet Side of the eBay Pokémon Oreo Craze Members Public

eBay is all over the news with the latest craze in collecting. Is this just another example of eBay's sometimes less than transparent marketing techniques?


eBay

eBayUK Experiences Managed Payments Payout Delays Members Public

eBayUK sellers are reporting delays in Managed Payments payouts from September 28th, 2021.


Fees & Payments
Recent Comments