eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay 1099-K Not Matching - Settled Date vs Order Date Paid Members Public
eBay sellers are confused about 1099-K figures due to difference in order date vs payment settlement date.
Is It Time For The FTC To Get Tough On eBay Presales? Paid Members Public
eBay often turns a blind eye to sellers who violate presale policies & FTC 30 day mailing rule - is it time for tougher regulatory enforcement?
eBay 1099-K Form Amounts Doubled, Sales Overstated Paid Members Public
eBay sellers received 1099-K forms yesterday & some are reporting problems with the dollar amounts being doubled.
eBay Promotes Right To Repair, Gates Refurbished Categories Paid Members Public
eBay VP Buyer Experience & Engineering promotes Right To Repair & seller refurbished phones despite eBay removing seller refurbished as an option in October.
What Happened To eBay Easy Pricing? Paid Members Public
Sellers report Easy Pricing feature seems to have gone missing from the eBay app without notice.
When Will eBay Issue 1099-K Forms For 2021? Paid Members Public
Sellers who were hoping to get a jump in filling their tax returns are wondering where their 1099-K forms are for 2021.
New eBay Promoted Listings Standard Dashboard Paid Members Public
eBay has introduced a new dashboard view for Simple and Bulk Promoted Listings Standard ad campaigns.
eBay Wins Best Place To Work Award & Thanks Sellers? Paid Members Public
eBay won a spot on Glassdoor's Best Places To Work list but efforts to parlay it into a "win" for seller engagement as well fell flat.
eBay Video In Listings Delays Raise Server Processing & Latency Concerns Paid Members Public
eBay sellers report long processing times for videos in listings - is it a glitch, server problem or intentional load balancing?
Did eBay Change Fee Credit Policy? Paid Members Public
A question about fee credits on remorse returns has some sellers wondering if eBay has made an unannounced policy change.
eBay Community Chat 1-26-22 - Where's The Customer Service? Paid Members Public
Another week, another chat with eBay community staff. While there were a wide range of topics discussed, many shared a common frustration with a lack of customer service.
eBay Authenticity Guarantee & Chargebacks Paid Members Public
A seller faces a "nightmare" scenario after receiving a payment dispute on a watch that was authenticated through eBay's Authenticity Guarantee program.
eBay USPS Scan Form Glitch Redirects To RoofUS Leaderboard Paid Members Public
A reader reports trying to print a USPS scan form for labels purchased through eBay & being redirected to a completely different website - RoofUS Leaderboard.
eBay Redirects Users From Facebook Back To The Community Paid Members Public
eBay for Business on Facebook is now directing sellers back to the community for support in apparent attempt to reverse course on strategic mis-step.
eBay Introduces Authenticity Guaranteed for Trading Cards Paid Members Public
eBay has announced the addition of single ungraded trading cards over $750 to their Authenticity Guarantee program.
eBay Announces Q4 2021 Earnings Call & 2022 Investor Day Paid Members Public
eBay announces Q4 '21 earnings call will be held on February 23rd & a virtual investor day is planned for March 10th.
Recall For Counterfeit Dyson Airwrap Sold Exclusively on eBay Paid Members Public
UK Trading Standards has issued a recall for a counterfeit version of the Airwrap by Dyson, sold exclusively on eBay.
eBay Seller Concerned About Post-Purchase Messaging Paid Members Public
Why is eBay sending satisfied buyers emails apologizing for non-existent problems & offering to help with returns?
