eBay File Exchange Changes Coming Soon Members Public

It appears eBay is making some updates and changes to its popular File Exchange feature effective June 15th 2021.


Tools

eBay Makes Terapeak Product Research Free For All Sellers Members Public

eBay announced today that Terapeak Product Research will now be free for all sellers! The new Terapeak Sourcing Insights tool will still require a basic store subscription or above.


Tools

eBay Coded Coupons Are Here Members Public

Coded coupons were announced in the eBay Spring 2021 Seller Update & they are finally starting to rollout to sellers.


Tools

Sellers Question eBay Promoted Listings Within Stores Members Public

Sellers are already paying a premium for a store subscription - is it fair for eBay to take an ad cut too?


Ads

eBay Sellers Report Shipping Glitches As Standard Envelope Service Expands Members Public

Sellers report shipping problems as eBay expands Standard Envelope service to more categories.


Tech Issues

eBay Sneaker Authenticity Guaranteed? Members Public

eBay's Authentication Guarantee for sneakers causes confusion and disappointment.


Authenticity Guarantee

eBay Q1 2021 Earnings Call - Commentary Members Public

eBay released Q1 2021 results yesterday. I'll leave the financial analysis to experts in that field, however several things jumped out to me as a seller while listening to the call.


eBay

eBay Introduces the Listing Quality Report - Again Members Public

eBay has recently "introduced" the Listing Quality Report again. Hopefully Harry Temkin has finally taken this tool from an "early stages, work in progress" to a completed, tested, ready for Prime time product.


Tools

eBay Promoted Listings Problems Members Public

I've noticed an uptick in the last few days of sellers posting in the community about technical problems with Promoted Listings. With eBay leaning very heavily on advertising for revenue growth, they cannot afford technical glitches and execution failures here.


Ads

My eBay Sneaker Authenticity Guarantee Buying Experience - Update Members Public

Why are sneakers below $150 showing Authenticity Guaranteed and what is eBay doing about it?


Authenticity Guarantee

eBay Retires PowerSeller Program Members Public

eBay is retiring the long running Power Seller program in favor of Top Rated Seller program instead.


News

eBay Seeks To Reduce Friction In Personalized Shopping Members Public

CEO Jamie Iannone told investors that eBay is working to reduce friction in the personalized buying experience. Today eBay UK announced it was launching this new feature with a special fee discount promotion.


Tools

eBay Retiring File Exchange Members Public

It's official, eBay will be retiring the File Exchange program and moving sellers to Seller Hub Reports instead, effective June 15th 2021.


Tools

eBay Tracking Numbers Not Showing In Seller Hub Members Public

Glitch is causing tracking numbers not to be visible for both buyers and sellers on some orders.


Tech Issues

Is eBay Making Improvements to Managed Payments? Members Public

There has been no official announcement, but I'm seeing reports that could mean eBay is stepping up to the plate to improve the Managed Payments experience.


Fees & Payments

eBay Item Specifics & Broken Search Filters Members Public

eBay made changes to category structure and item specifics requirements on May 11th that caused major disruptions. Some sellers say their sales have been and continue to be negatively impacted by these changes.


Tech Issues

eBay Promotes Presale Violations Members Public

eBay promotes Funko Pop presale event in violation of its own policies and FTC 30 Day Mail rule.


News

eBay Updates Bid Retraction Policies For Trading Cards Members Public

Trading card sellers are reporting receiving an email from eBay advising changes to the bid retraction policy effective June 30th.


Tools
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