Liz Morton

Liz Morton is founder and editor of Value Added Resource. She spent 17+ years operating ecommerce businesses before launching VAR. Her reporting focuses on seller experience, marketplace strategy and corporate accountability.

Major Shopify Outage Worries Merchants Ahead Of Black Friday Holiday Rush Members Public

Shopify is experiencing a major outage causing concern for merchants ahead of Black Friday Cyber Monday holiday rush.


Shopify

eBay Volume Pricing Not Displaying On Listings Members Public

eBay sellers report problems with Volume Pricing discount feature not correctly applying on newly listed items.


eBay

Value Added Resource Week In Review 11-12-23 Members Public

eBay Q3 2023 earnings, feedback changes; TikTok shop handbag authentication; Bonanza shipping; USPS rate changes & more!


Week In Review

Amazon Buy With Prime Assist Offers Customer Service Solution For Ecommerce Merchants Members Public

Amazon Buy With Prime Assist lets merchants outsource certain customer service tasks with no additional fees & 24/7 human chat support.


Amazon

OnBuy Marks 7th Birthday With New Investment, International Expansion Plans Members Public

OnBuy recently celebrated 7th anniversary with big news about a new investor & international expansion plans for 2024.


OnBuy

eBay Server Errors Prevent Listing, Printing Labels 11-8-23 Members Public

eBay sellers report server errors preventing them from creating listings & printing shipping labels November 8, 2023.


eBay

Bonanza Forges Ahead With Controversial Shipping Program Members Public

Bonanza is forging ahead with controversial shipping program requiring sellers to purchase labels from the site or pay $2 fee.


Bonanza

USPS Priority & Ground Advantage Rate Changes Effective November 18 Members Public

Online shipping provides & marketplaces announce rate changes for USPS services November 18 due to adjustments to Connect Ecommerce program.


Shipping

It's Official - eBay Feedback Now Includes Pictures, Most Relevant Instead Of Most Recent Sorting Members Public

eBay announcement confirms changes to show Most Relevant feedback instead of Most Recent are intentional update, not glitch.


eBay

eBay Disappoints With Q3 2023 Results & Weak Q4 Guidance Members Public

eBay released Q3 2023 earnings on November 7, with disappointing results and weak guidance for Q4 raising concern among investors.


eBay

TikTok Shop Taps Entrupy & Real Authentication For Pre-Owned Luxury Handbag Certification Members Public

TikTok Shop partners with Entrupy & Real Authentication to enhance trust for pre-owned luxury handbags sold on the platform.


TikTok

eBay Labels Default To QR Code, Don't Include Receipt When Printing Members Public

eBay sellers report issues printing shipping labels with receipts included, settings default to QR code not printable label.


eBay

eBay Q3 2023 Pre-Earnings Countdown & Highlights Members Public

eBay Q3 earnings are just around the corner - take a look back at highlights from Q3 & what's happening so far in Q4 before the report!


eBay

eBay Adds AI Captions & Scheduling To Social Sharing Tool Members Public

eBay has added AI generated captions & scheduling to Social sharing tool, giving sellers more ways to optimize social posts to drive traffic.


eBay

Value Added Resource Week In Review 11-5-23 Members Public

eBay Payment ToS update, Standard Envelope expansion, image search struggles; Etsy deactivations; Mercari affiliate program & more!


Week In Review

eBay Standard Envelope Expansion Hits Category Snag Members Public

Expansion of eBay Standard Envelope shipping to stickers, patches, & greeting cards hits snag, sellers can't update listings to offer service.


eBay

eBay View Item Page Testing Buries Seller Promotions Members Public

eBay buyers struggle to find seller promotions in latest View Item page design test, sellers worry it may negatively impact sales.


eBay

Mercari Ambassador Affiliate Program Launches In Japan Members Public

Mercari launches Ambassador affiliate program rewarding users sharing items on social media & blogs with 2% sales commission.


Mercari
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