Tech Issues
Report technical issues impacting eBay, Etsy, Facebook, Poshmark, Mercari & more!
Is eBay Charging Insertion Fees For Listing Revisions? Paid Members Public
eBay sellers report possible glitch in the listing process showing additional insertion fees for revising listings.
eBay Sellers Continue To Report Drops In Impressions & Sales Paid Members Public
Many sellers have been struggling for weeks with drastic drops in impressions, clicks & sales. One seller even shows lower Promoted rates also negatively impacts *organic* impressions- defying all logic of how organic traffic should work.
eBay Sellers Frustrated With Community Forum Glitches Paid Members Public
eBay community users expressed frustration with ongoing forum technical issues in the weekly eBay chat.
eBay Feedback Pages Time Out Error Paid Members Public
eBay feedback pages time out & can't load, preventing users from using feedback to vet sellers & buyers on the platform.
Are Your eBay Impressions & Sales Down? Paid Members Public
Sellers report dramatic drops in views & sales - is new click filtering system for Promoted Listings Advanced to blame?
eBay Offers Glitch - Item Doesn't Ship To Your Location Paid Members Public
eBay's Seller Initiated Offers feature still has a glitch randomly showing buyers the seller does not ship to their location - how many sales have to be lost before eBay fixes this problem?
eBay Shipping Label No Services Available Errors Paid Members Public
Sellers are reporting receiving error messages when trying to print shipping labels stating "Error getting quote from server" or "no services available".
Service Metrics Item Not Received Report Bug Paid Members Public
eBay sellers report bug in Service Metrics affecting downloading reports for Item Not Received cases.
eBay Overcharges for Standard Envelope Before Price Increase Paid Members Public
eBay announced on August 26th there would be a $0.02 price increase for Standard Envelope shipping effective August 29th, but sellers are reporting being charged the higher prices starting on August 27th.
eBay Managed Payments Reporting Bug Paid Members Public
Seller reports bug in Managed Payments reporting for Payouts.
eBay Standard Envelope Offered In Categories That Don't Qualify Paid Members Public
Seller reports eBay Standard Envelope shipping option is being added to some items in categories that don't qualify, causing the seller to chose between losing money or disappointing the buyer.
Not Eligible For eBay Purchase Protection Program Error Paid Members Public
eBay listings intermittently show not eligible for eBay Moneyback Guarantee in error. What's really going on?
eBay Shipping Location Errors Paid Members Public
eBay error blocks shipping locations for some users on Best Offer and Global Shipping Program sales.
eBay Store Categories Disappearing Paid Members Public
eBay sellers report stores are no longer showing any of their custom categories.
eBay Sellers Unable to Print USPS Scan Forms Paid Members Public
eBay sellers have been reporting problems with printing USPS SCAN forms for postage purchased on eBay for over a month - what is eBay doing to resolve the issue?
eBay Listing Counter Not Updating Paid Members Public
Sellers report Zero Insertion Fee listing counts are not updating properly. Is eBay experiencing system latency issues again?
eBay Category Changes Create Problems With USPS Media Mail Paid Members Public
Sellers dismayed to find items sold with USPS Media Mail are not able to have a Media Mail label printed through eBay.
eBay Seller Hub Traffic & Sales Stats Reset Paid Members Public
eBay sellers report Seller Hub has suddenly reset traffic, impressions, and sales statistics.
