eBay Sellers Can't Edit Variation Listings

Liz Morton ~ Founder
Liz Morton ~ Founder


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In another apparent glitch du jour, sellers across a variety of categories are reporting they are unable to edit any variation listings on eBay - possibly due to something being broken during the regular Thursday night maintenance window.

Can’t edit variations
For the past several hours, I have been unable to revise variations. For instance, if a listing has multiple size variations, and I want to update the available quantity of a certain size, I have to click on REVISE ITEM, then in the editing page click on the EDIT button in the Variations section.…

For the past several hours, I have been unable to revise variations.

For instance, if a listing has multiple size variations, and I want to update the available quantity of a certain size, I have to click on REVISE ITEM, then in the editing page click on the EDIT button in the Variations section.

However, for the past several hours, when I click on the EDIT button for Variations, all I get is a blank page. I have already tried deleting cookies, but it doesn't fix anything.

I'm having the same problem also. However, when I go to the system status, it shows that everything is working properly. It also indicates "Thursday night maintenance windows have a duration of 2 hours". How do we let them know there is a problem?

Edit Variations Page Wont Load
The issue start happening for few hours ago. When click on “Edit” Variations on “Revise your listing” mode, the page does not load and display empty page. Anyone else run into the issue?

The issue start happening for few hours ago. When click on "Edit" Variations on "Revise your listing" mode, the page does not load and display empty page. Anyone else run into the issue?

I checked both Safari and Chrome on Mac. I cannot revise variations. When you open a listing to revise it- then click the edit button that should take you to the variations screen- it pulls up a completely blank page.

tyler@ebay velvet@ebay- Please push to get this fixed before the weekend! This is prime selling season and a terrible time to lose this function. I have several active listings that I was planning to add new variations today. I cannot create new variation listings using Sell Similar because the same thing happens when I try to edit the variations.

editvariationspage


There has been no response from eBay yet, but I'll update as more information becomes available.  In the mean time, let me know in the comments below if you are being affected by this glitch!

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