Returns

eBay Buyer Asks - Item Not Received Or Missing Pieces? Members Public

eBay return reasons & claims are so overly complicated, even support doesn't know how to help this buyer.


Returns

eBay Pilot Program Extends Holiday Return Time Frame Members Public

eBay confirms pilot program extends holiday return timeframe past seller's 30 day return period.


Tech Issues

Is eBay Testing New Seller Protections For Returns? Members Public

eBay is testing requiring buyers to upload pictures for Not As Described returns - will this give sellers more protection?


eBay

eBay Motors Parts & Accessories Category Update Disables Returns Members Public

eBay Motors Parts & Accessories sellers report category updates have disabled their ability to set return policies.


Tech Issues

eBay's Misleading Return Process Members Public

Guest Article: Sellers feel misled and confused by eBay's constantly changing return process.


Returns

Is eBay Extending Return Window For Buyers? Members Public

Sellers report increase in time given for buyers to ship returns - glitch, policy confusion or unannounced change?


eBay

Has eBay Changed Policy For Returns In Managed Payments? Members Public

Sellers report funds no longer being held for remorse returns in eBay Managed Payments.


Fees & Payments

Support VAR