Returns

eBay Buyer Asks - Item Not Received Or Missing Pieces? Paid Members Public
eBay return reasons & claims are so overly complicated, even support doesn't know how to help this buyer.

eBay Pilot Program Extends Holiday Return Time Frame Paid Members Public
eBay confirms pilot program extends holiday return timeframe past seller's 30 day return period.

Is eBay Testing New Seller Protections For Returns? Paid Members Public
eBay is testing requiring buyers to upload pictures for Not As Described returns - will this give sellers more protection?

eBay Motors Parts & Accessories Category Update Disables Returns Paid Members Public
eBay Motors Parts & Accessories sellers report category updates have disabled their ability to set return policies.

eBay's Misleading Return Process Paid Members Public
Guest Article: Sellers feel misled and confused by eBay's constantly changing return process.

Is eBay Extending Return Window For Buyers? Paid Members Public
Sellers report increase in time given for buyers to ship returns - glitch, policy confusion or unannounced change?

Has eBay Changed Policy For Returns In Managed Payments? Paid Members Public
Sellers report funds no longer being held for remorse returns in eBay Managed Payments.