eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Sellers Frustrated With Lack Of Transparency About UA Updates Paid Members Public
Another hot topic from the Fall 2021 eBay Seller Update was changes to the user agreement. In this case, it wasn't so much the content of the changes that got sellers talking, but the lack of transparency and clear, direct communication.
eBay Category & Item Specifics Changes Coming In October Paid Members Public
eBay announces category & item specifics updates effective October 12th.
eBay Fall 2021 Update Paid Members Public
eBay Fall 2021 Seller Update is here! Category & item specifics changes; coded coupon, promoted listings, stores, & reporting enhancements; multi-user account access & 2 factor verification plus User Agreement updates!
eBay's Growing Chargeback Problem Paid Members Public
Chargebacks have become a hot button topic for sellers as the Managed Payments transition nears completion. What can eBay do to address this growing problem?
eBay Labor Day Sale Certified Refurbished Electronics & Luxury Watches Paid Members Public
eBay promotes its vertical focus with Labor Day weekend coupons for select Certified Refurbished items & luxury watches, but don't miss seller funded promotions too!
eBay Changes Item Not Received Claim Process Paid Members Public
eBay made an unannounced change to the Item Not Received process, holding seller funds & causing frustration.
Is eBay Skipping Weekly Managed Payments Payout 8-31-21? Paid Members Public
eBay sellers report possible skipped payouts for August 31, 2021.
eBay Final Value Fee Increase For Luxury Handbags Sept 30 Paid Members Public
eBay announces Final value fee increase in the Women's Bags & Handbags category effective September 30, 2021
eBay Offers Protections For Sellers Affected By Hurricane Ida Paid Members Public
eBay promises automatic protections for late shipment rates, tracking upload rates, & item not received cases for sellers affected by Hurricane Ida.
eBay Overcharges for Standard Envelope Before Price Increase Paid Members Public
eBay announced on August 26th there would be a $0.02 price increase for Standard Envelope shipping effective August 29th, but sellers are reporting being charged the higher prices starting on August 27th.
eBay's Seller Trust Problem Paid Members Public
An open letter to eBay CEO Jamie Iannone on transparency, integrity, feedback and gaining seller trust.
eBay Increases Price for Standard Envelope Paid Members Public
eBay to increase Standard Envelope price by $0.02 effective August 29th, 2021.
Why Are eBay Managed Payments Fees So Complicated? Paid Members Public
One of the most common questions I see with Managed Payments is - how does eBay calculate the fees? It may seem like an easy question, but the truth is - it's complicated.
eBay Managed Payments Reporting Bug Paid Members Public
Seller reports bug in Managed Payments reporting for Payouts.
eBay External Promoted Listings - Questions & Suggestions Paid Members Public
eBay needs to provide more transparency & better reporting for External Promoted Listings to convince sellers this new option adds value for their businesses.
eBay CEO Jamie Iannone Pushes Focus On High Value Buyers Paid Members Public
CEO Jamie Iannone highlighted his focus on high value buyers in eBay's Q2 2021 earnings call. How does that strategy sit with eBay sellers?
eBay Standard Envelope Offered In Categories That Don't Qualify Paid Members Public
Seller reports eBay Standard Envelope shipping option is being added to some items in categories that don't qualify, causing the seller to chose between losing money or disappointing the buyer.
eBay Same Zip Code Tracking Scams Paid Members Public
Same zip code tracking fraud has been on a problem on eBay for decades - why don't they do more to protect buyers and sellers?
