eBay Authenticity Guarantee Leaves Sellers Holding The Bag Members Public

As eBay pushes Authenticity Guarantee for designer handbags, some sellers are finding the fine print doesn't provide the protection they thought.


Authenticity Guarantee

eBay Redirects Users From Facebook Back To The Community Members Public

eBay for Business on Facebook is now directing sellers back to the community for support in apparent attempt to reverse course on strategic mis-step.


Facebook

eBay Seller Concerned About Post-Purchase Messaging Members Public

Why is eBay sending satisfied buyers emails apologizing for non-existent problems & offering to help with returns?


eBay

eBay Australia Adds More Brands To Sneaker Authentication Members Public

eBay Australia added three new luxury brands to Authenticity Guaranteed for sneakers - Gucci, Balenciaga and Louis Vuitton.


Authenticity Guarantee

Why Doesn't eBay Do More To Stop Car Scams? Members Public

It seems like eBay car scams have been around almost as long as the platform has existed, why doesn't eBay do more to curb this particular kind of fraud?


Fraud

eBay Moves All Sellers To First Of Month Billing Cycle Members Public

Sellers on mid-month billing cycle received notice eBay will be moving to first of the month billing effective May 1, 2022.


Fees & Payments

How Do eBay Ads Affect User Experience? Members Public

Do eBay ads stuffed on listings lead to more Not As Described claims & returns?


Ads

eBay Seller Seeks Advice After Lagging Q4 Sales Members Public

A seller asks for advice after experience a sudden drop in sales in Q4 2021.


Seller Spotlight

Sellers Grow Weary of eBay's Vertical Strategy Focus Members Public

Sellers are starting to lose patience with the slow pace of eBay's vertical strategy, especially when it seems "tone deaf" or exclusionary.


eBay

eBay Buyer Asks - Item Not Received Or Missing Pieces? Members Public

eBay return reasons & claims are so overly complicated, even support doesn't know how to help this buyer.


Returns

USPS Discontinues Priority Mail Flat Rate Large Board Game Box Members Public

USPS will be discontinuing Priority Mail Flat Rate Large Board Game Box, effective immediately with supplies available while they last.


Shipping

Did USPS Discontinue Priority Mail Flat Rate Padded Envelopes? Members Public

Some astute sellers have noticed USPS appears to be out of stock and possibly discontinuing Priority Mail Flat Rate Padded Envelopes.


News

eBay Rolls Out Video In Listing To More Sellers Members Public

eBay is rolling out Video In Listings to more sellers, now available in the desktop listing flow in Seller Hub.


Tools

eBay Sellers Upset At Loss Of Image Search In App Members Public

It's been almost a month since eBay removed the search by image feature from the mobile app with no warning and sellers are still upset.


Tools

Does eBay Have Advice For Sellers Beyond Discounts & Ads? Members Public

While discounting & advertising can be an important part of any business plan, they shouldn't be the only tools in the box. Is this all eBay has to offer sellers?


Tools

eBay Pilot Program Extends Holiday Return Time Frame Members Public

eBay confirms pilot program extends holiday return timeframe past seller's 30 day return period.


Tech Issues

Is Facebook Deleting eBay Groups? Members Public

A big misunderstanding about Facebook groups rippled through the eBay reseller community, resulting in an official statement from eBay to clear up the confusion.


Facebook

eBay Motors Hiring As Vertical Strategy Revs Up Members Public

eBay's vertical strategy is revving up for Motors Parts & Accessories with some interesting job openings.


eBay
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