Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

eBay Changes Definition of Gross Merchandise Volume Members Public

eBay Announces Change to Gross Merchandise Volume Definition and Releases Updated Historical Metrics


eBay

eBay USPS Label Technical Issue Members Public

Sellers can't print USPS labels through eBay, error says "Please be aware that USPS is experiencing issues at the moment."


Shipping

How Is eBay Going To Handle Christmas Eve Postal Closings? Members Public

A seller in the eBay community is questioning how eBay will handle possible Christmas eve post office closings this year.


Shipping

Is eBay Increasing Minimum Price For Sneaker Authentication? Members Public

eBay CEO Jamie Iannone said in a recent interview they are authenticating sneakers over $200 - was it a flub or preview of what's to come?


Authenticity Guarantee

eBay Ignores Seller Concerns About Hijacked Accounts Members Public

A seller has been trying for a month to get eBay's attention regarding suspicious purchases being made by hijacked accounts, but eBay has ignored their concerns.


Fraud

eBay Make Offer With Auto-Pay Not Working Members Public

Buyers are reporting eBay's Immediate Payment for Offers function is malfunctioning, preventing them from submitting offers to sellers.


Tech Issues

eBay Sellers Can't Edit Variation Listings Members Public

Sellers across a variety of categories are reporting they are unable to edit any variation listings on eBay today.


Tech Issues

eBay Hosts Hard To Find Luxury Pop Up Shop In Miami Members Public

The third & final eBay Hard To Find Holiday Pop Up Shop will be opening in Miami December 10-11th, focusing on luxury handbags & watches.


eBay

eBay Stores Add Promos & Sales History, Remove Feedback Members Public

eBay's new stores experience has added promotion banners & sales history, but taken away seller feedback details.


Tools

eBay Tax ID Doesn't Match, Requires Sellers To Submit W9 Members Public

Some sellers received a confusing message from eBay stating their taxpayer ID number does not match and requiring a W9 form to be submitted or else they may withhold funds.


Fees & Payments

eBay Loses Head Of Brand Advertising Scott Kelliher Members Public

Another shake up in eBay ops as Head of Brand Adverting Scott Kelliher departs to become VP Commercial at ad tech company Quantcast.


eBay

eBay Pushes Faster Shipping & Delivery Times For Holidays Members Public

eBay has added a search filter for expedited shipping, but still struggles with unrealistic delivery estimates & ignoring seller handling times.


Shipping

Is Facebook The Competitor eBay Doesn't See Coming? Members Public

eBay CEO Jamie Iannone blindly leads customers right to Facebook's door.


Facebook

eBay Forces Incorrect Catalog Data On Listing Pages Members Public

eBay is adding incorrect product information to seller's listing pages with no way to opt out.


Tech Issues

How To Report eBay Preorder Abuse Members Public

If you ordered an Xbox mini-fridge, gaming console, Lego Star Wars At-At, or any of the millions of presale listings on eBay and get left holding the bag, here's what you can do about it.


Fraud

Has Your eBay Account Been Suspended Without Explanation? Members Public

Reports are pouring in across social media of many eBay accounts being suspended in the last few hours with no explanation.


Tech Issues

eBay Hard To Find Collectibles Pop Up Shop - Houston Members Public

The second in a trio of eBay Hard To Find Holiday Pop Up Shops will be opening in Houston December 3-4th, this one focusing on trading cards & comic books.


News

eBay Certified Refurbished Livestream Shopping Event Members Public

eBay kicked off their first livestream Certified Refurbished shopping event on Facebook December 1st.


eBay Refurbished
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