eBay Listings Missing Right Side Scroll Bar

Liz Morton ~ Founder
Liz Morton ~ Founder


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UPDATE

I'm seeing the scroll bar back on Chrome, Edge, and Brave browsers now. If you're still experiencing this issue, let me know in the comments below!


UPDATE

eBay has added this issue to the list of ongoing technical issues in the community.

Ongoing technical issues
Hi everyone - there have been a number of reports in the last week of members impacted by one or several ongoing technical issues. We have detailed them below. If you are impacted by one or multiple of these please consider contacting Customer Support (link here) to be added to the open tickets. W…

Scrollbar on View Item Page Not Working.

Reference ID: ALERT13783

No examples needed at this time, tech team is working on it


eBay users in both the US and UK are reporting the right scroll bar is missing on listing pages when viewed on desktop, potentially causing buyers to be unable to view the complete description and other important listing information.

So far I'm seeing Chrome, Edge, and Brave browsers are affected, FireFox is not - I have not tested other browsers.

Scroll bar missing on listing view page with Chrome
The right hand scroll bar is missing when I try to view an individual listing page so I cannot access the description of the item. I have cleared all cookies from browser etc but the problem still exists. This problem only occurs when using Chrome (have updated still no joy). If I use Firefox the sc…

The right hand scroll bar is missing when I try to view an individual listing page so I cannot access the description of the item. I have cleared all cookies from browser etc but the problem still exists. This problem only occurs when using Chrome (have updated still no joy). If I use Firefox the scroll bar is there.

This might explain why my views have gone up but my sales have tanked. Is anyone else having the same problem? Viewing on mobile is fine but on PC/laptop the scroll bar disappears.

Scroll Bar (within item descriptions) not working
If you are having this issue please flag to eBay ASAP so we can get this fixed - buyers will not be able to buy unless it is sorted
The vertical scroll bar on individual ebay item description has just disappeared.
As above - I have closed down completely but bar still does not return. It only dissapears on individual ebay auctions when needing to read description. New problem today.
cant scroll when selecting an item on ebay
cant scroll after listing is selected on search page
Scroll bar missing on listing view page with Chrome
The right hand scroll bar is missing when I try to view an individual listing page so I cannot access the description of the item. I have cleared all cookies from browser etc but the problem still exists. This problem only occurs when using Chrome (have updated still no joy). If I use Firefox the sc…

The eBay home page and search results/category gallery pages still have the scroll bar, so this appears to be something exclusive to listing pages only (both auction and buy it now).

I was able to replicate the issue in a Chrome incognito window and can confirm there is no scroll bar on the right.

However, using either the up and down arrow keys or the mouse scroll wheel did still work for me, so that may be a good work around until eBay gets things sorted out.

If you're experiencing this issue and the arrow keys or scroll wheel don't work, let me know in the comments below!

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