Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

Gratitude & Platitudes From eBay Leadership Members Public

Jamie Iannone & Jordan Sweetnam shared Thanksgiving messages with eBay sellers this week - serving up gratitude & platitudes to go with your turkey dinner.


News

eBay Germany Suspends RatePay Due To Fraud Concerns Members Public

eBay has temporarily suspended use of the RatePay direct debit payment option on its platform amidst concerns of possible fraud and identity theft.


eBay

Cyber Weekend Cyber Security Members Public

As the busy Q4 holiday shopping rush heats up, so do fraudsters' efforts - how can buyers and sellers protect themselves?


eBay

eBay Stores - About Video For Sellers Members Public

eBay rolls out About video stores feature for select sellers in focus verticals.


Tools

eBay Hosts Hard To Find Sneakers Pop Up Shop In Detroit Members Public

eBay held the first of three planned holiday pop up store experiences - The Hard To Find Sneaker shop in Detroit.


News

What Can You Find In eBay's Hard To Find Gift Shop? Members Public

eBay has launched the "Hard To Find Gift Shop" on site in conjunction with the physical pop up shop experiences planned for the holidays.


eBay

eBay Video In Listings Now On Desktop Members Public

eBay has been slowly rolling out video in listings this year, starting with availability in mobile app only, then expanding to mobile web browser & now finally desktop browsers too!


Tools

eBay Charges Store Fees A Month & Half Late Members Public

Some sellers have reported eBay is not collecting monthly store subscription fees on time- and more importantly, not clearly communicating once the problem has been discovered and corrected


Fees & Payments

eBay Plans Pop Up Shops, No TV Ads For Holidays Members Public

eBay teases "Hard To Find Holidays" hidden pop up shops in Detroit, Houston, and Miami, confirms no plans for TV ads or more general holiday marketing outside of focus verticals.


News

eBay Authenticity Guaranteed - Handbags VS Sneakers Members Public

eBay handles Authenticity Guaranteed for sneakers & handbags very differently - strictly enforcing the minimum price requirement for one but not the other.


Authenticity Guarantee

eBay Takes Aim At Etsy With Personalization & Certified Refurbished Members Public

Modern Retail says eBay's efforts in Personalization & Certified Refurbished take direct aim at Etsy - do they hit the bullseye or miss the mark?


Etsy

eBayUK Runs Black Friday Sale Co-Funded By Sellers Members Public

eBay UK has launched a 20% off Black Friday sale, co-funded by sellers, but poor execution has caused low buyer usage & seller confusion.


eBay

eBay Sales Tax & 1099-K Forms Members Public

Does eBay include sales tax in 1099-K tax forms for sellers in Managed Payments? The short answer is - it depends.


Taxes

eBay Seller Info & Video In Listing Updates For Mobile Web Members Public

eBay has updated how seller info is displayed in the mobile web experience & released Video In Listing for mobile web as well.


Tools

eBay Authenticity Guarantee Leaves Sellers Holding The Bag Members Public

As eBay pushes Authenticity Guarantee for designer handbags, some sellers are finding the fine print doesn't provide the protection they thought.


Authenticity Guarantee

Why Doesn't eBay Do More To Stop Car Scams? Members Public

It seems like eBay car scams have been around almost as long as the platform has existed, why doesn't eBay do more to curb this particular kind of fraud?


Fraud

eBay Loosens Holds On Funds For Returns & Claims Members Public

Some sellers report no longer having funds held for returns & claims, but eBay won't say why.


Fees & Payments

eBay Sitewide Technical Issues - Seller Hub Down Members Public

Major technical problems reported across the eBay site tonight- story in progress, updated as info comes in.


Tech Issues
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