eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Sellers Report Problems Shipping to Ireland Paid Members Public
eBay sellers are reporting many packages shipped to Ireland are being returned to sender in what appears to be a customs documentation snafu.
eBay Offers & Coupons & Discounts - Oh My! Paid Members Public
eBay sellers now have the option to send coupons along with offers to potential buyers - should they use it?
eBay Global Shipping Progam - No Seller Protection For Payment Disputes Paid Members Public
Sellers question whether eBay is providing enough protection on orders through the Global Shipping Program.
eBay Offers Glitch - Item Doesn't Ship To Your Location Paid Members Public
eBay's Seller Initiated Offers feature still has a glitch randomly showing buyers the seller does not ship to their location - how many sales have to be lost before eBay fixes this problem?
eBay CEO Jamie Iannone At Goldman Sachs Communacopia Conference Paid Members Public
Commentary - eBay CEO Jamie Iannone & CFO Steve Priest appearance at Goldman Sachs Communacopia Conference.
Is eBay Becoming A Pay To Play Platform? Paid Members Public
Media coverage of Amazon's "pay to play" sponsored search placement begs the question- is eBay any better?
eBay Lowers Fees For Parts & Accessories Over $1,000 Paid Members Public
eBay announced they are lowering a portion of the fees for Parts & Accessories sales over $1,000, effective today.
eBay Promoted Listings Express For Auctions Paid Members Public
eBay has another new ad option on the horizon - Promoted Listings Express for auctions.
eBay Promoted Listings Advanced FAQ & Reports Paid Members Public
A deeper look at eBay's FAQ and help pages as well as reports for Promoted Listings Advanced
eBay Promoted Listings Advanced Cost Per Click - First Look Paid Members Public
eBay Promoted Listings Advanced Beta is starting to roll out to the masses - here's a first look!
What Happened To eBay Customer Support? Paid Members Public
Customer support has long been a sore spot for eBay sellers. Many sellers feel like eBay expects them to bend over backward to provide impeccable service to buyers, but doesn't hold themselves to the same high standards when it comes to the support available to sellers.
eBay Shipping Label No Services Available Errors Paid Members Public
Sellers are reporting receiving error messages when trying to print shipping labels stating "Error getting quote from server" or "no services available".
Is eBay Extending Return Window For Buyers? Paid Members Public
Sellers report increase in time given for buyers to ship returns - glitch, policy confusion or unannounced change?
eBay Managed Payments Payout Delays 9-14-21 Paid Members Public
eBay sellers report Managed Payments payout delays 9-14-21
eBay Promoted Listings Advanced Updates & Ad Attribution Changes Paid Members Public
eBay is finally rolling out Promoted Listings Advanced Beta to sellers later this month - here's what we know so far including important updates about ad attribution and costs.
eBay Testing New Thumbnail Display For Variations Paid Members Public
It looks like eBay is testing out some changes to how variation listings are displayed using thumbnails instead of text based drop down menus.
eBay Authenticity Guaranteed & Service Metrics Penalty Fees Paid Members Public
eBay is charging a high volume sneaker seller a 5% penalty fee due to false Not As Described claims on authenticated purchases - it's unethical and exposes a huge conflict of interest that eBay must correct ASAP.
Service Metrics Item Not Received Report Bug Paid Members Public
eBay sellers report bug in Service Metrics affecting downloading reports for Item Not Received cases.
