eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Item Specifics & Broken Search Filters Paid Members Public
eBay made changes to category structure and item specifics requirements on May 11th that caused major disruptions. Some sellers say their sales have been and continue to be negatively impacted by these changes.
Is eBay Making Improvements to Managed Payments? Paid Members Public
There has been no official announcement, but I'm seeing reports that could mean eBay is stepping up to the plate to improve the Managed Payments experience.
eBay May Seller Check-In Paid Members Public
Highlights & Commentary on eBay's May 2021 Seller Check-In.
eBay Tracking Numbers Not Showing In Seller Hub Paid Members Public
Glitch is causing tracking numbers not to be visible for both buyers and sellers on some orders.
eBay Retiring File Exchange Paid Members Public
It's official, eBay will be retiring the File Exchange program and moving sellers to Seller Hub Reports instead, effective June 15th 2021.
Do eBay Fees Include Tax? Paid Members Public
eBay Managed Payments fees include sales tax, causing controversy and confusion among sellers.
eBay Seeks To Reduce Friction In Personalized Shopping Paid Members Public
CEO Jamie Iannone told investors that eBay is working to reduce friction in the personalized buying experience. Today eBay UK announced it was launching this new feature with a special fee discount promotion.
Motors Parts & Accessories Next In eBay Vertical Strategy Paid Members Public
Parts & Accessories, one of the largest categories with over 120 million live listings, may be next in line for eBay's vertical strategy.
eBay Category Changes Cause Frustration and Glitches Paid Members Public
eBay made some big changes to category structures resulting in user frustration and technical issues.
eBay Retires PowerSeller Program Paid Members Public
eBay is retiring the long running Power Seller program in favor of Top Rated Seller program instead.
Is eBay Concierge Customer Support Going Away? Paid Members Public
Sellers speculate eBay Concierge Support program may be being phased out with no warning or explanation.
eBay April Seller Check In Paid Members Public
Highlights & Commentary on eBay's April 2021 Seller Check-In
My eBay Sneaker Authenticity Guarantee Buying Experience - Update Paid Members Public
Why are sneakers below $150 showing Authenticity Guaranteed and what is eBay doing about it?
eBay Promoted Listings Problems Paid Members Public
I've noticed an uptick in the last few days of sellers posting in the community about technical problems with Promoted Listings. With eBay leaning very heavily on advertising for revenue growth, they cannot afford technical glitches and execution failures here.
eBay Introduces the Listing Quality Report - Again Paid Members Public
eBay has recently "introduced" the Listing Quality Report again. Hopefully Harry Temkin has finally taken this tool from an "early stages, work in progress" to a completed, tested, ready for Prime time product.
New Advertising Options On The Way For eBay Sellers? Paid Members Public
In Wednesday's Q1 2021 earnings call, eBay CEO Jamie Iannone made a comment about new advertising opportunities in development. While there aren't a lot of specifics yet, reactions in the seller community were mixed.
eBay Q1 2021 Earnings Call - Commentary Paid Members Public
eBay released Q1 2021 results yesterday. I'll leave the financial analysis to experts in that field, however several things jumped out to me as a seller while listening to the call.
eBay Sneaker Authenticity Guaranteed? Paid Members Public
eBay's Authentication Guarantee for sneakers causes confusion and disappointment.
