Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

eBay Promoted Listings Advanced Updates & Ad Attribution Changes Members Public

eBay is finally rolling out Promoted Listings Advanced Beta to sellers later this month - here's what we know so far including important updates about ad attribution and costs.


Ads

eBay Testing New Thumbnail Display For Variations Members Public

It looks like eBay is testing out some changes to how variation listings are displayed using thumbnails instead of text based drop down menus.


Tools

eBay Authenticity Guaranteed & Service Metrics Penalty Fees Members Public

eBay is charging a high volume sneaker seller a 5% penalty fee due to false Not As Described claims on authenticated purchases - it's unethical and exposes a huge conflict of interest that eBay must correct ASAP.


Authenticity Guarantee

Service Metrics Item Not Received Report Bug Members Public

eBay sellers report bug in Service Metrics affecting downloading reports for Item Not Received cases.


Tech Issues

eBay Sellers Frustrated With Lack Of Transparency About UA Updates Members Public

Another hot topic from the Fall 2021 eBay Seller Update was changes to the user agreement. In this case, it wasn't so much the content of the changes that got sellers talking, but the lack of transparency and clear, direct communication.


eBay

eBay Category & Item Specifics Changes Coming In October Members Public

eBay announces category & item specifics updates effective October 12th.


eBay

eBay Fall 2021 Update Members Public

eBay Fall 2021 Seller Update is here! Category & item specifics changes; coded coupon, promoted listings, stores, & reporting enhancements; multi-user account access & 2 factor verification plus User Agreement updates!


eBay

eBay's Growing Chargeback Problem Members Public

Chargebacks have become a hot button topic for sellers as the Managed Payments transition nears completion. What can eBay do to address this growing problem?


Fees & Payments

Seller Spotlight: Dorm Room Games Members Public

Dorm Room Games sells video games, comics, art, trading cards, tabletop gaming, entertainment/pop culture related products, collectibles & more!


Seller Spotlight

eBay Labor Day Sale Certified Refurbished Electronics & Luxury Watches Members Public

eBay promotes its vertical focus with Labor Day weekend coupons for select Certified Refurbished items & luxury watches, but don't miss seller funded promotions too!


News

California Cities Concerned About Tax Revenue Inequity Members Public

League of California Cities focuses on Amazon tax revenue sharing, but could there be implications for eBay too?


Taxes

USPS Temporarily Suspends Package Service to Australia Members Public

eBay has posted an announcement informing sellers USPS has temporarily suspended package service to Australia effective immediately due to COVID-19.


News

eBay Changes Item Not Received Claim Process Members Public

eBay made an unannounced change to the Item Not Received process, holding seller funds & causing frustration.


eBay

Is eBay Skipping Weekly Managed Payments Payout 8-31-21? Members Public

eBay sellers report possible skipped payouts for August 31, 2021.


Fees & Payments

eBay Final Value Fee Increase For Luxury Handbags Sept 30 Members Public

eBay announces Final value fee increase in the Women's Bags & Handbags category effective September 30, 2021


News

eBay Offers Protections For Sellers Affected By Hurricane Ida Members Public

eBay promises automatic protections for late shipment rates, tracking upload rates, & item not received cases for sellers affected by Hurricane Ida.


News

Seller Spotlight: Less Than Three Records Members Public

Less Than Three Records sells collectible music and art including colored vinyl records, audiophile vinyl and CDs, autographed CDs, art prints, gig posters, movie posters, and more.


Seller Spotlight

eBay Overcharges for Standard Envelope Before Price Increase Members Public

eBay announced on August 26th there would be a $0.02 price increase for Standard Envelope shipping effective August 29th, but sellers are reporting being charged the higher prices starting on August 27th.


Tech Issues
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