Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

eBay Introduces Authenticity Guaranteed for Trading Cards Members Public

eBay has announced the addition of single ungraded trading cards over $750 to their Authenticity Guarantee program.


Authenticity Guarantee

eBay Announces Q4 2021 Earnings Call & 2022 Investor Day Members Public

eBay announces Q4 '21 earnings call will be held on February 23rd & a virtual investor day is planned for March 10th.


Earnings

Recall For Counterfeit Dyson Airwrap Sold Exclusively on eBay Members Public

UK Trading Standards has issued a recall for a counterfeit version of the Airwrap by Dyson, sold exclusively on eBay.


News

eBay Seller Concerned About Post-Purchase Messaging Members Public

Why is eBay sending satisfied buyers emails apologizing for non-existent problems & offering to help with returns?


eBay

Facebook Marketplace Plans Catalog Quality Webinar Members Public

Facebook/Meta For Business is stepping up their game with a revamped seller dashboard & webinars geared for B2C sellers.


Facebook

What Happened To The eBay Listing Frame? Members Public

This week's eBay for Business Podcast revealed the old listing frame editor will be deprecated by the end of Q1 2022 & a new version will be coming soon.


Tools

eBay Australia Adds More Brands To Sneaker Authentication Members Public

eBay Australia added three new luxury brands to Authenticity Guaranteed for sneakers - Gucci, Balenciaga and Louis Vuitton.


Authenticity Guarantee

eBay Australia Managed Payments Payout Problems Members Public

eBay sellers in Australia are reporting technical problems & delays with Managed Payments payouts.


Fees & Payments

eBay Moves All Sellers To First Of Month Billing Cycle Members Public

Sellers on mid-month billing cycle received notice eBay will be moving to first of the month billing effective May 1, 2022.


Fees & Payments

eBay's Chief AI Officer Looks To The Future Members Public

eBay's Chief AI officer Nitzan Mekel-Bobrov has big plans to help the marketplace achieve CEO Jamie Iannone's tech led reimagination.


News

USPS Rolls Out Site To Order Free COVID-19 Tests Members Public

US households can now order a set of 4 free at home tests via USPS.com.


News

How Do eBay Ads Affect User Experience? Members Public

Do eBay ads stuffed on listings lead to more Not As Described claims & returns?


Ads

eBay Sellers Unable To Send Offers To Watchers Members Public

eBay sellers in both the US & UK are reporting they've been unable to send offers to watchers for several days.


Tech Issues

eBay Extends Protections for Winter Storm Izzy Members Public

eBay has announced they will be providing protections for sellers affected by winter storm Izzy.


News

eBay Seller Seeks Advice After Lagging Q4 Sales Members Public

A seller asks for advice after experience a sudden drop in sales in Q4 2021.


Seller Spotlight

Is eBay Concerned About Facebook Poaching Sellers? Members Public

Sellers notice a new trend while seeking help from eBay For Business on Facebook - a reminder they're on a 3rd party platform & a new way to verify account info.


Facebook

eBay Buyer Asks - Item Not Received Or Missing Pieces? Members Public

eBay return reasons & claims are so overly complicated, even support doesn't know how to help this buyer.


Returns

USPS Discontinues Priority Mail Flat Rate Large Board Game Box Members Public

USPS will be discontinuing Priority Mail Flat Rate Large Board Game Box, effective immediately with supplies available while they last.


Shipping
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