eBay Australia Managed Payments Payout Problems

Liz Morton ~ Founder
Liz Morton ~ Founder


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eBay sellers in Australia are reporting serious problems with Managed Payments this week.

Payment Summary shows AU $0.00 available funds
Anybody else getting this? I’ve been getting it sporadically for 3 or 4 days now. You go to the Payments summary and it shows $0. I have weekly payouts. They are like clockwork. This is not a payment issue nor is it because I have no sales, it’s just a website glitch but it’s bugging me. AU…

Anybody else getting this? I've been getting it sporadically for 3 or 4 days now. You go to the Payments summary and it shows $0.

I have weekly payouts. They are like clockwork. This is not a payment issue nor is it because I have no sales, it's just a website glitch but it's bugging me.

AU $0.00
Available funds
No payout is scheduled

i'm in the same boat - had available funds, pending funds and a scheduled payout (i have mine set daily) and was due for a payout today but it never came (no email, no ebay message). the "payment" tab financial summary shows $0 available, $0 pending and no payout in the transaction list.

i contacted customer service via chat and each person i have spoken with can't seem to grasp the issue or figure out what i'm getting at.

Yep me too with same problem.

AU $0.00
Available funds
No payout is scheduled

Yet Sales have been made, payments received and zero in processing (all showing as completed), zero in available and zero in "on hold".

Customer service couldn't help, just got the usual "I will report and escalate this issue".

Only hope to cling to.... is some sellers are getting their payments sent to their bank even though glitches are showing on their transactions page.


Are you an Australian eBay seller experiencing this payout glitch? Has eBay given any timeframe for resolution or additional updates?

Let me know in the comments below!

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