Tech Issues
Report technical issues impacting eBay, Etsy, Facebook, Poshmark, Mercari & more!
eBay Confirms Bug When Entering Promoted Listings Ad Rate Paid Members Public
The eBay Ads team confirms digit & decimal bug may have caused sellers to enter higher ad rates than intended.
What To Do When eBay Loses Pictures From 1000 Listings? Paid Members Public
Where can sellers turn when unresolved eBay tech glitches cost their business time & money?
eBay Changing Certificate Authority From Digicert to Sectigo Paid Members Public
eBay is changing certificate authority from Digicert to Sectigo April 30th, impacting all HTTPS connections.
eBay Glitch Adds Russia To Listing Form Instead of Removing It Paid Members Public
eBay sellers using Global Shipping Program report glitch is automatically checking box on listing form to add Russia as an accepted shipping location.
eBay Messages No Link To Listing Page Paid Members Public
eBay sellers are reporting a technical issue that has removed the link to the listing page in messages.
eBay Sellers Frustrated By Order Notification Delays Paid Members Public
Sellers have taken to the community & social media to express frustration with delays in order notifications in email & on the eBay app.
eBay Ongoing Technical Issues Paid Members Public
eBay community staff tracks ongoing technical issues, provides ticket IDs & required info to report to support.
eBay Payments Glitch - Can't Pay Fees, Outstanding Balance Paid Members Public
eBay sellers are reporting a glitch affecting deducting selling fees from Managed Payments balance or back up payment method on file.
eBay Picture Loading Glitch 2-23-22 Paid Members Public
Multiple reports of eBay sellers experiencing errors loading pictures in listings.
Verification Errors & Banned Accounts - What's Up With eBay Security? Paid Members Public
Users report account verification errors & bannings, new session timeout features - is eBay finally waking up to account takeover fraud on the platform?
eBay Sellers Experience Errors Sending Invoices Paid Members Public
Sellers report experiencing errors when trying to send invoices to buyers - eBay staff confirms API delays to blame.
DevOps & eBay's Tech Led Reimagination Paid Members Public
eBay's VP Core Product Engineering & Chief Architect discuss tech led reimagination & their mission to address systemic challenges, including monolithic code, missing tools and infrastructures, & poor processes.
Is eBay Experiencing Delays In Relisting Items? Paid Members Public
Sellers report delays in relisting & listing template loading errors. Is eBay experiencing latency issues from the new listing experience?
eBay Glitch Prevents Cancellations Paid Members Public
Some eBay sellers experience error preventing cancelling orders or accepting buyer's cancellation requests.
eBay Video In Listings Delays Raise Server Processing & Latency Concerns Paid Members Public
eBay sellers report long processing times for videos in listings - is it a glitch, server problem or intentional load balancing?
eBay USPS Scan Form Glitch Redirects To RoofUS Leaderboard Paid Members Public
A reader reports trying to print a USPS scan form for labels purchased through eBay & being redirected to a completely different website - RoofUS Leaderboard.
eBay's Chief AI Officer Looks To The Future Paid Members Public
eBay's Chief AI officer Nitzan Mekel-Bobrov has big plans to help the marketplace achieve CEO Jamie Iannone's tech led reimagination.
eBay Sellers Unable To Send Offers To Watchers Paid Members Public
eBay sellers in both the US & UK are reporting they've been unable to send offers to watchers for several days.
