eBay Listing & Images Errors 3-24-22

Liz Morton ~ Founder
Liz Morton ~ Founder


Comments

eBay users are reporting image errors both with listing (seller side) and when searching (buyer side).

Photos missing or corrupted on several listings on app
Several of my listings have photos either missing or corrupted on the app. I can see them on desktop but nothing on app.

Several of my listings have photos either missing or corrupted on the app. I can see them on desktop but nothing on app.

I have done random searches for different items and 80% of all listings from all sellers are missing photos on app.

Glitch
Is there a Photo glitch going on? Some of my listings this Afternoon started loading the pics as if they’re corrupted.

Is there a Photo glitch going on? Some of my listings this Afternoon started loading the pics as if they’re corrupted.

I ended some listings then as I am changing them to re-list, I noticed that quite a few of these listings are now with corrupted photos.

I don't know if this is the same thing but I haven't been able to load any photos for 24hrs

There were also multiple reports on Down Detector.

Can't upload photos, gives an error. So there's an outage.

I can't see images when I search for items.

Cant upload photos. Is anyone else having this issue?

listing photos and thumbnails not loading, on multiple browsers.


eBay community staff have a pinned post in the Technical Issues board with some ongoing issues that are currently being worked on.

5 ongoing technical issues
Hi everyone - there have been a number of reports in the last week of members impacted by one or several ongoing technical issues. I have detailed them below. If you are impacted by one or multiple of these please consider contacting Customer Support (link here) to be added to the open tickets. I…

I'm not sure if item number one on the list refers to this error, but just in case - if you are experiencing problems with uploading photos try referencing this trouble ticket when reporting to customer support.

Unable to Upload a photo when creating or revising an item
Reference ID: ALERT13563
Provide Seller ID:
Provide example item number:

eBayTech Issues

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