eBay Search Broken Returns 0 Results 3-30-22
UPDATE 6-14-2023
eBay search results are completely broken again - new details 👇
Liz Morton ~ Founder
UPDATE: This issue is also being reported when using desktop web browsers, not just the app. There doesn't seem to be any rhyme or reason to it - some people report 0 results in Chrome but not Firefox and even incognito mode has mixed results, sometimes return search results and sometimes 0 for the same search.
It appears eBay is experiencing problems with broken search function return 0 results in error. So far most reports seem to be on the mobile app, both Android and iOS versions.
Ebay search on the android app seems to be playing up today 😕👎 zero results shown on many items that show when searching using a computer...@eBay @eBay_UK
— GBTownsend (@GBtownsend) March 30, 2022
Same on iOS in the US
— Jeremy Pinnix ⚒️ (@jpinnix) March 30, 2022
Same here in US @eBay @AskeBay
— j (@cashcow12ec) March 30, 2022
Whenever I search an item it gives me ZERO results pic.twitter.com/xIS2kZr3zB
— Mr. Wright Way (@SteveWrightJr) March 30, 2022
It’s saved searches on the app, been down for a few hours. It shows that there’s new items listed in the saved search, but when you click on it, there’s nothing. pic.twitter.com/JxwTsVtaIt
— Tilted Brim (@Tilted_Brim) March 30, 2022
This Twitter video shows the search problem in action.
Tell me what’s wrong with this video @AskeBay … pic.twitter.com/cIvxWeGeZU
— HTV98 (@HTV98_Cards) March 30, 2022
My ebay apple app isn’t recognising words that are definitely there in items being sold . Even things I have listed it says there are no exact matches found . My partner’s is working but he has android . Anyone else got this issue today ?
I'm doing my daily listing and for some reason today when I search for other listings nothing appears. Google works better for finding items on ebay than ebay does. Has anyone noticed this? I went to the status page and it says the site is working. Just curious sales have been slop the last last 2 days, wondering if this has something to do with it.
It was revealed in the weekly eBay community chat today that the long awaited replacement for the Search By Image feature was being rolled back out.
Liz Morton
This feature was disabled and removed from both versions of the app back in December due to "inconsistencies" it caused with search.
Prior to it being removed, several users reported that they had been receiving 0 results for searches in error for months - exactly like what is being described in today's bug reports.
Did the reintroduction of this feature also reintroduce the "inconsistencies"? It could just be coincidence, but if I were eBay I'd at least be looking there.
Are you experiencing 0 search results in error in the eBay app? Let us know in the comments below - Android, iOS, or web?
