Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

eBayUK Experiences Managed Payments Payout Delays Members Public

eBayUK sellers are reporting delays in Managed Payments payouts from September 28th, 2021.


Fees & Payments

Does eBay's Tech Led Reimagination Stack Up Against Competition? Members Public

Etsy's interactive augmented reality experience draws a stark contrast to eBay's lagging tech.


eBay

Are Your eBay Impressions & Sales Down? Members Public

Sellers report dramatic drops in views & sales - is new click filtering system for Promoted Listings Advanced to blame?


Tech Issues

eBay Changes Offers Expiration To 24 Hours Members Public

eBay appears to have made yet another unannounced change - this time to timeframes to accept offers.


eBay

eBay Sellers Report Problems Shipping to Ireland Members Public

eBay sellers are reporting many packages shipped to Ireland are being returned to sender in what appears to be a customs documentation snafu.


Shipping

eBay Offers & Coupons & Discounts - Oh My! Members Public

eBay sellers now have the option to send coupons along with offers to potential buyers - should they use it?


Tools

eBay Global Shipping Progam - No Seller Protection For Payment Disputes Members Public

Sellers question whether eBay is providing enough protection on orders through the Global Shipping Program.


Shipping

eBay Offers Glitch - Item Doesn't Ship To Your Location Members Public

eBay's Seller Initiated Offers feature still has a glitch randomly showing buyers the seller does not ship to their location - how many sales have to be lost before eBay fixes this problem?


Tech Issues

eBay CEO Jamie Iannone At Goldman Sachs Communacopia Conference Members Public

Commentary - eBay CEO Jamie Iannone & CFO Steve Priest appearance at Goldman Sachs Communacopia Conference.


eBay

Is eBay Becoming A Pay To Play Platform? Members Public

Media coverage of Amazon's "pay to play" sponsored search placement begs the question- is eBay any better?


Ads

eBay Lowers Fees For Parts & Accessories Over $1,000 Members Public

eBay announced they are lowering a portion of the fees for Parts & Accessories sales over $1,000, effective today.


eBay

eBay Promoted Listings Express For Auctions Members Public

eBay has another new ad option on the horizon - Promoted Listings Express for auctions.


Ads

eBay Promoted Listings Advanced FAQ & Reports Members Public

A deeper look at eBay's FAQ and help pages as well as reports for Promoted Listings Advanced


Ads

eBay Promoted Listings Advanced Cost Per Click - First Look Members Public

eBay Promoted Listings Advanced Beta is starting to roll out to the masses - here's a first look!


Ads

What Happened To eBay Customer Support? Members Public

Customer support has long been a sore spot for eBay sellers. Many sellers feel like eBay expects them to bend over backward to provide impeccable service to buyers, but doesn't hold themselves to the same high standards when it comes to the support available to sellers.


eBay

eBay Shipping Label No Services Available Errors Members Public

Sellers are reporting receiving error messages when trying to print shipping labels stating "Error getting quote from server" or "no services available".


Tech Issues

Is eBay Extending Return Window For Buyers? Members Public

Sellers report increase in time given for buyers to ship returns - glitch, policy confusion or unannounced change?


eBay

eBay Managed Payments Payout Delays 9-14-21 Members Public

eBay sellers report Managed Payments payout delays 9-14-21


Fees & Payments
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