Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

eBay Sellers Unable To Send Offers To Watchers Members Public

eBay sellers in both the US & UK are reporting they've been unable to send offers to watchers for several days.


Tech Issues

eBay Extends Protections for Winter Storm Izzy Members Public

eBay has announced they will be providing protections for sellers affected by winter storm Izzy.


News

eBay Seller Seeks Advice After Lagging Q4 Sales Members Public

A seller asks for advice after experience a sudden drop in sales in Q4 2021.


Seller Spotlight

Is eBay Concerned About Facebook Poaching Sellers? Members Public

Sellers notice a new trend while seeking help from eBay For Business on Facebook - a reminder they're on a 3rd party platform & a new way to verify account info.


Facebook

eBay Buyer Asks - Item Not Received Or Missing Pieces? Members Public

eBay return reasons & claims are so overly complicated, even support doesn't know how to help this buyer.


Returns

USPS Discontinues Priority Mail Flat Rate Large Board Game Box Members Public

USPS will be discontinuing Priority Mail Flat Rate Large Board Game Box, effective immediately with supplies available while they last.


Shipping

eBay Rolls Out Video In Listing To More Sellers Members Public

eBay is rolling out Video In Listings to more sellers, now available in the desktop listing flow in Seller Hub.


Tools

Did USPS Discontinue Priority Mail Flat Rate Padded Envelopes? Members Public

Some astute sellers have noticed USPS appears to be out of stock and possibly discontinuing Priority Mail Flat Rate Padded Envelopes.


News

CollX Aims To Take A Bite Out of eBay's Trading Card Business Members Public

CollX uses image recognition & machine learning to make curating your collection, finding current market prices & buying, selling, or trading cards as easy as snapping a photo.


News

eBay Sellers Upset At Loss Of Image Search In App Members Public

It's been almost a month since eBay removed the search by image feature from the mobile app with no warning and sellers are still upset.


Tools

Does eBay Have Advice For Sellers Beyond Discounts & Ads? Members Public

While discounting & advertising can be an important part of any business plan, they shouldn't be the only tools in the box. Is this all eBay has to offer sellers?


Tools

eBay Pilot Program Extends Holiday Return Time Frame Members Public

eBay confirms pilot program extends holiday return timeframe past seller's 30 day return period.


Tech Issues

Is eBay's Restatement Of GMV Really Immaterial? Members Public

eBay has changed the definition of Gross Merchandise Volume (GMV) on the platform - is the impact really immaterial?


eBay

eBay Motors Hiring As Vertical Strategy Revs Up Members Public

eBay's vertical strategy is revving up for Motors Parts & Accessories with some interesting job openings.


eBay

First eBay Community Chat Of 2022 - Deja Vu All Over Again? Members Public

It's weekly eBay community chat time again & so far 2022 in the chat is picking up where 2021 left off with many seller questions & few helpful eBay staff answers.


eBay

eBay & The New 1099-K Threshold Members Public

It's the beginning of another year and many sellers are concerned about recent changes to IRS 1099-K thresholds that may impact their businesses.


Taxes

eBay Adds Repeat Buyer Identification Members Public

eBay is updating Seller Hub to give sellers more information about repeat buyers.


Tools

Has eBay Disabled Price Guide For Trading Cards? Members Public

Users report Price Guide for trading cards no longer showing in eBay app - is it a glitch or unannounced change?


Tech Issues
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