eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Promoted Listings Express For Auctions Paid Members Public
eBay has another new ad option on the horizon - Promoted Listings Express for auctions.
eBay Promoted Listings Advanced FAQ & Reports Paid Members Public
A deeper look at eBay's FAQ and help pages as well as reports for Promoted Listings Advanced
eBay Promoted Listings Advanced Cost Per Click - First Look Paid Members Public
eBay Promoted Listings Advanced Beta is starting to roll out to the masses - here's a first look!
What Happened To eBay Customer Support? Paid Members Public
Customer support has long been a sore spot for eBay sellers. Many sellers feel like eBay expects them to bend over backward to provide impeccable service to buyers, but doesn't hold themselves to the same high standards when it comes to the support available to sellers.
eBay Shipping Label No Services Available Errors Paid Members Public
Sellers are reporting receiving error messages when trying to print shipping labels stating "Error getting quote from server" or "no services available".
Is eBay Extending Return Window For Buyers? Paid Members Public
Sellers report increase in time given for buyers to ship returns - glitch, policy confusion or unannounced change?
eBay Managed Payments Payout Delays 9-14-21 Paid Members Public
eBay sellers report Managed Payments payout delays 9-14-21
eBay Promoted Listings Advanced Updates & Ad Attribution Changes Paid Members Public
eBay is finally rolling out Promoted Listings Advanced Beta to sellers later this month - here's what we know so far including important updates about ad attribution and costs.
eBay Testing New Thumbnail Display For Variations Paid Members Public
It looks like eBay is testing out some changes to how variation listings are displayed using thumbnails instead of text based drop down menus.
eBay Authenticity Guaranteed & Service Metrics Penalty Fees Paid Members Public
eBay is charging a high volume sneaker seller a 5% penalty fee due to false Not As Described claims on authenticated purchases - it's unethical and exposes a huge conflict of interest that eBay must correct ASAP.
Service Metrics Item Not Received Report Bug Paid Members Public
eBay sellers report bug in Service Metrics affecting downloading reports for Item Not Received cases.
eBay Sellers Frustrated With Lack Of Transparency About UA Updates Paid Members Public
Another hot topic from the Fall 2021 eBay Seller Update was changes to the user agreement. In this case, it wasn't so much the content of the changes that got sellers talking, but the lack of transparency and clear, direct communication.
eBay Category & Item Specifics Changes Coming In October Paid Members Public
eBay announces category & item specifics updates effective October 12th.
eBay Fall 2021 Update Paid Members Public
eBay Fall 2021 Seller Update is here! Category & item specifics changes; coded coupon, promoted listings, stores, & reporting enhancements; multi-user account access & 2 factor verification plus User Agreement updates!
eBay's Growing Chargeback Problem Paid Members Public
Chargebacks have become a hot button topic for sellers as the Managed Payments transition nears completion. What can eBay do to address this growing problem?
eBay Labor Day Sale Certified Refurbished Electronics & Luxury Watches Paid Members Public
eBay promotes its vertical focus with Labor Day weekend coupons for select Certified Refurbished items & luxury watches, but don't miss seller funded promotions too!
eBay Changes Item Not Received Claim Process Paid Members Public
eBay made an unannounced change to the Item Not Received process, holding seller funds & causing frustration.
Is eBay Skipping Weekly Managed Payments Payout 8-31-21? Paid Members Public
eBay sellers report possible skipped payouts for August 31, 2021.
