eBay Adds Cell Phones to Gated Refurbished Category Members Public

eBay adds refurbished cell phones and smartphones to their gated "certified refurbished" program.


eBay

eBay Updates Daily Deals Experience For Sellers Members Public

eBay is rolling out a new Seller Portal for the Daily Deals program - here's what we know so far.


eBay

eBay Disables Sales Last 31 Days Module In Seller Hub Members Public

eBay disabled an important sales metrics & market comparison module in Seller Hub causing seller confusion & concern.


Tools

Are Your eBay Impressions & Sales Down? Members Public

Sellers report dramatic drops in views & sales - is new click filtering system for Promoted Listings Advanced to blame?


Tech Issues

eBay Changes Offers Expiration To 24 Hours Members Public

eBay appears to have made yet another unannounced change - this time to timeframes to accept offers.


eBay

eBay CEO Jamie Iannone At Goldman Sachs Communacopia Conference Members Public

Commentary - eBay CEO Jamie Iannone & CFO Steve Priest appearance at Goldman Sachs Communacopia Conference.


eBay

eBay Global Shipping Progam - No Seller Protection For Payment Disputes Members Public

Sellers question whether eBay is providing enough protection on orders through the Global Shipping Program.


Shipping

eBay Lowers Fees For Parts & Accessories Over $1,000 Members Public

eBay announced they are lowering a portion of the fees for Parts & Accessories sales over $1,000, effective today.


eBay

eBay Promoted Listings Advanced Updates & Ad Attribution Changes Members Public

eBay is finally rolling out Promoted Listings Advanced Beta to sellers later this month - here's what we know so far including important updates about ad attribution and costs.


Ads

eBay Promoted Listings Advanced Cost Per Click - First Look Members Public

eBay Promoted Listings Advanced Beta is starting to roll out to the masses - here's a first look!


Ads

eBay Promoted Listings Advanced FAQ & Reports Members Public

A deeper look at eBay's FAQ and help pages as well as reports for Promoted Listings Advanced


Ads

Is eBay Extending Return Window For Buyers? Members Public

Sellers report increase in time given for buyers to ship returns - glitch, policy confusion or unannounced change?


eBay

What Happened To eBay Customer Support? Members Public

Customer support has long been a sore spot for eBay sellers. Many sellers feel like eBay expects them to bend over backward to provide impeccable service to buyers, but doesn't hold themselves to the same high standards when it comes to the support available to sellers.


eBay

eBay Sellers Frustrated With Lack Of Transparency About UA Updates Members Public

Another hot topic from the Fall 2021 eBay Seller Update was changes to the user agreement. In this case, it wasn't so much the content of the changes that got sellers talking, but the lack of transparency and clear, direct communication.


eBay

Service Metrics Item Not Received Report Bug Members Public

eBay sellers report bug in Service Metrics affecting downloading reports for Item Not Received cases.


Tech Issues

eBay Testing New Thumbnail Display For Variations Members Public

It looks like eBay is testing out some changes to how variation listings are displayed using thumbnails instead of text based drop down menus.


Tools

eBay Fall 2021 Update Members Public

eBay Fall 2021 Seller Update is here! Category & item specifics changes; coded coupon, promoted listings, stores, & reporting enhancements; multi-user account access & 2 factor verification plus User Agreement updates!


eBay

eBay's Growing Chargeback Problem Members Public

Chargebacks have become a hot button topic for sellers as the Managed Payments transition nears completion. What can eBay do to address this growing problem?


Fees & Payments
Recent Comments