eBay Adds Cell Phones to Gated Refurbished Category Paid Members Public
eBay adds refurbished cell phones and smartphones to their gated "certified refurbished" program.
eBay Updates Daily Deals Experience For Sellers Paid Members Public
eBay is rolling out a new Seller Portal for the Daily Deals program - here's what we know so far.
eBay Disables Sales Last 31 Days Module In Seller Hub Paid Members Public
eBay disabled an important sales metrics & market comparison module in Seller Hub causing seller confusion & concern.
Are Your eBay Impressions & Sales Down? Paid Members Public
Sellers report dramatic drops in views & sales - is new click filtering system for Promoted Listings Advanced to blame?
eBay Changes Offers Expiration To 24 Hours Paid Members Public
eBay appears to have made yet another unannounced change - this time to timeframes to accept offers.
eBay CEO Jamie Iannone At Goldman Sachs Communacopia Conference Paid Members Public
Commentary - eBay CEO Jamie Iannone & CFO Steve Priest appearance at Goldman Sachs Communacopia Conference.
eBay Global Shipping Progam - No Seller Protection For Payment Disputes Paid Members Public
Sellers question whether eBay is providing enough protection on orders through the Global Shipping Program.
eBay Lowers Fees For Parts & Accessories Over $1,000 Paid Members Public
eBay announced they are lowering a portion of the fees for Parts & Accessories sales over $1,000, effective today.
eBay Promoted Listings Advanced Updates & Ad Attribution Changes Paid Members Public
eBay is finally rolling out Promoted Listings Advanced Beta to sellers later this month - here's what we know so far including important updates about ad attribution and costs.
eBay Promoted Listings Advanced Cost Per Click - First Look Paid Members Public
eBay Promoted Listings Advanced Beta is starting to roll out to the masses - here's a first look!
eBay Promoted Listings Advanced FAQ & Reports Paid Members Public
A deeper look at eBay's FAQ and help pages as well as reports for Promoted Listings Advanced
Is eBay Extending Return Window For Buyers? Paid Members Public
Sellers report increase in time given for buyers to ship returns - glitch, policy confusion or unannounced change?
What Happened To eBay Customer Support? Paid Members Public
Customer support has long been a sore spot for eBay sellers. Many sellers feel like eBay expects them to bend over backward to provide impeccable service to buyers, but doesn't hold themselves to the same high standards when it comes to the support available to sellers.
eBay Sellers Frustrated With Lack Of Transparency About UA Updates Paid Members Public
Another hot topic from the Fall 2021 eBay Seller Update was changes to the user agreement. In this case, it wasn't so much the content of the changes that got sellers talking, but the lack of transparency and clear, direct communication.
Service Metrics Item Not Received Report Bug Paid Members Public
eBay sellers report bug in Service Metrics affecting downloading reports for Item Not Received cases.
eBay Testing New Thumbnail Display For Variations Paid Members Public
It looks like eBay is testing out some changes to how variation listings are displayed using thumbnails instead of text based drop down menus.
eBay Fall 2021 Update Paid Members Public
eBay Fall 2021 Seller Update is here! Category & item specifics changes; coded coupon, promoted listings, stores, & reporting enhancements; multi-user account access & 2 factor verification plus User Agreement updates!
eBay's Growing Chargeback Problem Paid Members Public
Chargebacks have become a hot button topic for sellers as the Managed Payments transition nears completion. What can eBay do to address this growing problem?