eBay Spring Seller Check In Slated For March 2, 2023

Liz Morton
Liz Morton


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UPDATE 3-13-23

eBay has uploaded replays for the main presentation and breakout sessions from the Spring 2023 Seller Check In.

Spoiler Alert: VP Seller Experience Xiaodi Zhang did not make an appearance.


UPDATE 2-16-23

eBay has added an additional breakout session to the Spring Seller Check In Agenda:

4:00 PM-4:35 PM

Listing myths and dealing with angry customers
Join the eBay product team and growth advisors for listing best practices and advice on how to win over angry customers.

Susan Brague - eBay Growth Advisor

Valeri Yee - eBay Chief of Staff, Seller Experiences

So they're sending in VP Seller Experience Xiaodi Zhang's Chief of Staff/assistant but the VP herself still can't manage to block out 30 minutes once a quarter to interact directly with sellers at these events? 🤨


UPDATE 2-10-23

eBay has finally added the Spring Seller Check In to the Seller Events page and added a few new names to the agenda - still no VP Seller Experience though.

Also interesting they've removed Mark Jaeger from TaxAct. Was it a scheduling issue or sponsored content/conflict of interest issue? 🤨

Updated Agenda:

Spring Seller Check-In

3:00 PM-3:55 PM

Hear about e-commerce trends, our Recommerce Report, tips from a seasoned sneakers seller, and participate in trivia to win prizes!

Rebecca Michals - eBay
Director, Community & Engagement Seller Community

Adam Ireland - eBay
VP & U.S. General Manager

Renee Morin - eBay
Chief Sustainability Officer

Eddie Chung
Vice President at SoleStage

Sessions:

4:00 PM-4:35 PM
Meet the eBay sneakers team
From selling on eBay to working at eBay, our sneakers team shares their journey along with listing tips and tricks to help you win.

Andrew Rabin - Category Manager, Sneakers

Jonathan Gunawan - Director, Vertical Operations, Fashion

JR Wideman - Community Manager, Sneakers

Steve Livingston - Director, Sneakers

Tanaya Suveerachaimontian - Director of Product Management

4:00 PM-4:35 PM
Sustainability and fashion
Alex Muir discusses sourcing, reselling, and recommerce with Up & Running Grantee and CEO of Emmi’s Closet Inc, Michelle Nguyen.

Alex Muir - Sustainability Manager

Michelle Nguyen - Founder/CEO of Emmi's Closet Inc.

4:00 PM-4:35 PM
eBay’s International Shipping Program

The eBay shipping team will be answering all your questions—especially around the eBay International Shipping program.

Chad Stewart - Head of US Exports

4:35 PM-5:00 PM
Networking
Meet and connect with other sellers and exchange tips on selling!


It looks like eBay plans to continue last year's schedule of hosting seller check in events quarterly instead of monthly as they had done in previous years.

The Spring Seller Check In is slated for March 2, though apparently eBay doesn't want sellers to know that because they haven't actually added it to the Seller Events page.

eBay
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

However, the initial agenda and sign up is open over on HopIn, which is the platform eBay currently uses to host these events.

Spring Seller Check-In
Get tickets to Spring Seller Check-In, taking place 02/03/2023 to 02/03/2023. Hopin is your source for engaging events and experiences.

Here's what's on the agenda so far:

Spring Seller Check-In

3:00 PM-3:55 PM

Hear about e-commerce trends, our Recommerce Report, tips from a seasoned sneakers seller, and participate in trivia to win prizes!

Rebecca Michals - eBay
Director, Community & Engagement Seller Community

Adam Ireland - eBay
VP & U.S. General Manager

Renee Morin - eBay
Chief Sustainability Officer

Sessions:
4:00 PM-4:35 PM
eBay’s partnership with TaxAct

Mark Jaeger - TaxAct
Vice President of Tax Operations

4:00 PM-4:35 PM
All things sneakers

Tanaya Suveerachaimontian - Director of Product Management

4:00 PM-4:35 PM
Sustainability and fashion

Alex Muir - Sustainability Manager

4:00 PM-4:35 PM
eBay’s International Shipping Program

Join the eBay Shipping team to get all your questions answered about shipping in > 2023 and eBay International Shipping program.

Chad Stewart - Head of US Exports

4:35 PM-5:00 PM
Networking
Meet and connect with other sellers and exchange tips on selling!


While there's still time for eBay to fill in more information, I must say that looks like a fairly boring lineup - more vertical focus specific sessions that won't apply to the vast majority of sellers and a sponsored content spot for TaxAct.

There's also the very curious absence of eBay's new VP of Seller Experience Xiaodi Zhang. 🤨

eBay Has A New VP Seller Experience - Xiaodi Zhang
eBay has a new VP Seller Experience, Xiaodi Zhang, who returns to eBay after a 10 year stint at 1stDibs.

Xiaodi is another boomerang rehire who rejoined the company in September 2022. She managed to pre-record video segments for eBay Open in September, but apparently couldn't find time to stop by the final seller check in of the year in November, not even just to say hello and introduce herself.

eBay Holiday Check In November 16,2022
The final quarterly eBay Seller Check In for the year will be holiday themed & held on November 16, 2022.

Previous VP Seller Experience Harry Temkin used to make an appearance at almost every monthly check in, usually giving live demos of new features and tools eBay was working on to enhance the selling experience.

eBay April Seller Check In
Highlights & Commentary on eBay’s April 2021 Seller Check-In

Many seller's I've spoken to have said Harry's demos were always their favorite segments and they miss the in depth information and personal interaction from those earlier check ins.

Will Xiaodi step up to the seller engagement plate? Stay tuned to find out!

eBaySeller Updates

Liz Morton Twitter Facebook LinkedIn

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!