Amazon
Amazon marketplace news, commentary & analysis from an expert ecommerce perspective.
Amazon Alexa Tips Drivers For Thanks, Does It Really Go To Them? Paid Members Public
Amazon announces Alexa "thank my driver" feature but can we trust tips will really go to drivers?
Amazon Experiencing Checkout Errors 12-7-2022 Paid Members Public
Amazon buyers report checkout disruption, error says "sorry, we're experiencing unusually heavy traffic."
Amazon Announces AWS Supply Chain App Paid Members Public
Amazon AWS Supply Chain delivers insights to mitigate risks, lower costs, & improve customer experiences.
Amazon Slows Prime Delivery, Faces Lawsuit Paid Members Public
Buyers & sellers notice slow down in Prime delivery times & now Amazon is facing a lawsuit due to the delays.
Amazon Faces Falling Consumer, Seller & Employee Confidence Paid Members Public
Amazon customer satisfaction slips, seller trust needs work & employee confidence shaken by layoffs.
Amazon Updates Referral & FBA Fees Effective January 17, 2023 Paid Members Public
Amazon is increasing FBA fees effective January 17, blaming fuel prices & inflation for increasing costs.
Amazon Account Health Assurance Protects Sellers From Deactivation Paid Members Public
Account Health Assurance protects qualified sellers from deactivation when they work with Amazon to resolve issues.
Amazon Tests Facial Recognition For Seller Verification Paid Members Public
Amazon tests automated facial recognition program to "simplify" the seller verification process.
Amazon Layoffs On The Horizon Paid Members Public
Amazon is expected to announce layoffs of ~10,000 people, possibly starting this week, according to the New York Times.
Amazon Launches Merchant Cash Advance Sales Based Lending Paid Members Public
Amazon launches Merchant Cash Advance sales based working capital loans in partnership with Parafin.
Amazon To Show Seller Business Info In Community Forum Update Paid Members Public
As Amazon community forums are overhauled, sellers are concerned about losing removing privacy & anonymity.
Amazon Luxury Store Sells Secondhand Designer Purses - Whether Brands Like It Or Not Paid Members Public
Pre-owned luxury bags from Louis Vuitton, Prada, Gucci & more come to Amazon from exclusive partner What Goes Around Comes Around.
Amazon Is Shutting Down Fabric.Com Paid Members Public
Amazon is shutting down stand alone craft & hobby material site Fabric.com at the end of 2022.
Ask Amazon About New Account Health Rating Paid Members Public
Sellers ask Amazon about the new Account Health Rating system, raising concerns about fairness & transparency.
Leaked Shopify Employee Survey Asks About Amazon Rivalry Paid Members Public
A leaked Shopify internal survey asks employees about culture & leadership - but one question about Amazon is raising eyebrows.
Amazon Walks Back Extended Holiday Returns Paid Members Public
Amazon walks back extended holiday return policy in response to seller feedback.
Amazon Institutes Hiring Freeze Through End Of Year Paid Members Public
Amazon is latest tech company to pull back on hiring as pandemic-fueled ecommerce boom wanes.
Amazon Expands Seller Support & Escalation Tools Paid Members Public
Amazon announces expanded seller support tools & pilot program for escalations at Accelerate seller conference.