Sellers who utilize eBay Seller Capital loans were unceremoniously informed today that eBay is no longer partnering with LendingPoint, providing no advanced warning of this important change to the lending program.
Impacted sellers with existing eBay Seller Capital loans via LendingPoint received an email notifying them of the change.
eBay Seller Capital has ended its partnership with LendingPoint
We’re writing to let you know that we’re no longer partnering with LendingPoint as a provider of eBay Seller Capital loans. Rest assured, your existing loan isn’t affected by this change and no action is required on your part. LendingPoint will continue to manage your loan until the end of its term and you can stay in control by accessing the LendingPoint customer portal.
We want to assure you that you’ll still have access to financing options from our new partners whenever you need them. To learn more and apply, visit our eBay Seller Capital page.
eBay has also updated the Seller Capital website to reflect they are now partnering with Funding Circle to provide financing options going forward.
Unfortunately, the switch over does not seem to be going smoothly as many sellers reported a problem with the link to apply.
On the Seller Capital landing page, when you click the "Apply Now" button it takes you right back to the Seller Capital landing page.
It's not working for our account either. I click apply and it just blinks on both our Desktop computers and on my phone.
Same here, just refreshes the page and wont go to any application. tried on multiple devices and browsers. hope they offer a solution I could really use a loan like this right now!
eBay staff finally replied after 5 days to advise the issue had been corrected and all eligible sellers should be able to apply now.
We’ve noted that some sellers were unable to access the “Apply Now” link on the eBay Seller Capital landing page. The eBay product team has corrected the issue that was causing an error for some sellers when accessing the link. The link should work for all eligible sellers now.
eBay originally launched their partnership with LendingPoint in 2020 and gave no reason for the very sudden switch up now.
Previous community chats about seller financing options revealed a lack of interest among many sellers, especially if any capital loan offering did not provide an option to payback the loan as a percentage of sales, like the old PayPal Working Capital loans sellers had access to before eBay switched to Managed Payments.
Chief Growth Officer Julie Loeger had teased the idea of offering such loan products during her presentation at Investor Day in 2022 , but so far eBay has only rolled out that option in German and UK markets.
eBay has so far not revealed whether switching to Funding Circle will eventually allow them to offer the option to payback loans with a percentage of sales in the US as well, but hopefully this feature is still on the roadmap and will be coming soon!
What do you think of eBay dropping LendingPoint for Funding Circle? Would you be more likely to take advantage of an eBay Seller Capital loan if you could pay it back with a percentage of sales? Let us know in the comments below!