Has eBay Disabled Price Guide For Trading Cards?
UPDATE 3-25-22
eBay community users are reporting experiencing this problem again - possibly specific to the iOS version of the eBay app.
It appears I am having issue getting the price guide to show up on iPhone app. Started about a week or so ago, just doesn't appear in searches anymore. App is fully up to date and also tried uninstalling/reinstalling, nada. Even the broadest searches don't bring up the guide banner. Think it might be broke.
I've tagged eBay community staff for assistance and will update once the issue has been confirmed resolved.
If you're experiencing problems with eBay Price Guide, let me know in the comments below!
UPDATE 1-4-22
This appears to have been a temporary error. eBay has confirmed it is resolved and I can confirm it is now showing correctly in search results again.
good news, the issue of the missing banner for Price Guide has been resolved. This tool is up and running again! Thanks again for your patience. Take care - Marlin
I'm seeing some reports on Twitter that the eBay Price Guide for trading is no longer available in the app.
Hi @AskeBay What happened to the sports card price guide on the mobile app? It used to show when searching certain cards, but now I don’t see it anywhere. Thanks! @CardPurchaser pic.twitter.com/CCBjXSH7ep
— Ballcard Genius (@BallcardGenius) January 3, 2022
@AskeBay hi eBay, is your price guide beta in ‘sports trading cards’ down on the eBay app?
— Phil Burg (@phillyburg) January 2, 2022
I tested it out myself in the Android version of the eBay app and can confirm that the price guide information is long showing in the banner at the top like it had previously.
According to eBay, here's how it's supposed to work:
How do I access the price guide?
In the eBay app, simply search for the card you want and a banner at the top of the search results page will appear. Click on it to enter the price guide experience.
However, currently there is no price guide information showing when searching for common sports cards, Magic the Gathering, Pokemon, or other collectible card games.
It's not clear yet if this is a glitch or an intentional change. If it is intentional, it would be the second major feature removed from the app recently without notice - hopefully this isn't a troubling trend in the making.
Liz Morton
I've reached out to eBay for clarification and will update when more information is available.
Are you still able to access the Price Guide for trading cards in the eBay app? Let me know in the comments below!
