Welcome to the Value Added Resource ecommerce news week in review!
A group of eBay/TCGPlayer sellers has banded together to air concerns about eBay's acquisition of the collectible card game marketplace, treatment of unionized workers, alleged retaliation against their selling accounts, and anti-competitive practices in a letter sent to eBay CEO Jamie Iannone, TCGPlayer CEO Robert Bigler and eBay's Board of Directors.
CEO Jamie Iannone is launching a video series on LinkedIn called The Accidental Entrepreneur: Lessons in Success featuring inspirational interviews with eBay small business owners and other business leaders.
The debut episode includes Afterpay co-founder Nick Molnar discussing how he took his families jewelry business online by selling on eBay during his college years.
eBay is partnering with hip hop station Capital Xtra to bring the hottest kicks and pre-loved fits to the UK just in time for Valentine's Day.
An old scam continues to proliferate across the internet as eBay sellers find their listing content scraped, stolen and used to prop up fake ecommerce websites collecting consumer credit card and personal information for nefarious purposes.
eBay is continuing their efforts to reinvent buyer and seller feedback on the platform with a new job posting for Lead Product Manager - Feedback & Trust, despite laying off ~1,000 employees just a few short weeks ago.
This role will be tasked with creating "the new vision on how feedback will work at eBay" - ideally looking to hire someone with experience building products for small businesses.
eBay UK has announced final value fees across the jewelry category (excluding watches, parts and accessories) will be increasing, effective March 7, 2024.
eBay suffered a widespread technical meltdown this week impacting many areas of the site including seller hub, creating and editing listings, purchasing shipping labels, requesting payouts and more!
eBay UK sellers also struggled to process their shipments this week as a technical issue is preventing orders being imported into Click & Drop.
eBay may not be running a Super Bowl ad today, but they'll still be getting some attention thanks to a cheeky anti-Big Game ad stunt by canned water brand Liquid Death, auctioning off ad space on their packaging.
Other Ecommerce News
Amazon will now allow buyers to receive instant replacements for returns on some seller-fulfilled orders, raising seller concerns about being forced to float the cost of replacements for 30+ days and whether they can trust the Safe-T process to handle cases where different or damaged items are returned.
Etsy sellers were sent scrambling when many of their best selling items suddenly went missing from search in what is now being called a "technical issue during a routine sweep."
Etsy is funding a $5 off $50 or more discount for shoppers in the US, Canada, and UK to celebrate big game debut and promote new Gift Mode tool.
Whatnot is creating new tools to ease users into livestream selling as 2024 starts with an influx of new sellers to the platform and first-time buyers growing at 10 times the rate of first-time sellers.
Poshmark also suffered a major outage this week as users were unable to access the site, receiving the page not found "oh my posh, something went wrong" error message.
eBay has finally made an official announcement and it turns out Verified means exactly what most people thought - just a new term for the same old experience.
It only took ~1.5 years but Amazon has now reportedly passed eBay to become the number one ecommerce shopping destination in Australia!
Etsy has finally been added to the Q4 2023 earnings call roundup with their call scheduled for February 21 at 5 PM Eastern.