eBay Australia Updates OTC & Prescription Medication Policy

Liz Morton ~ Founder
Liz Morton ~ Founder


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eBay Australia is updating their Over The Counter (OTC) and Prescription Medicine policy, effective October 19, 2022.

Over the counter medication will now be restricted to being sold only by business sellers - listings from private sellers will be removed.

Sales of prescription medicines will be allowed, but only by pre-approved pharmacists.

While they don't give a lot of detail yet about how this pre-approved system will work, my guess is it will be something similar to the CBD product pilot program eBay launched in the UK earlier this year which created new categories specifically for the gated products with an application process in place to gain approved status and permission to list in those categories.

Full details on the eBay Australia medication policy 👇

New changes to our Prescription and Over-the-Counter Medication Policy
From 19 October 2022, new changes to our Prescription and Over-the-Counter Medication Policy will go live. What’s changing If you’re a seller with a current listing in the Over-the-Counter Medications & Treatments category, these changes will help ensure you’re compliant with Australian regulat…

From 19 October 2022, new changes to our Prescription and Over-the-Counter Medication Policy will go live.

What’s changing

If you’re a seller with a current listing in the Over-the-Counter Medications & Treatments category, these changes will help ensure you’re compliant with Australian regulations and that buyers can confidently purchase medication on eBay.

Changes to the Prescription and Over-the-Counter Medication Policy include:

  • Only business sellers will be allowed to list Over-the-Counter (OTC) Medications.
  • Selling pharmacy medicine will now be allowed, but only by pharmacists that have been pre-approved by eBay under the new Pharmaceutical Policy.
  • When listing medications, the relevant Australian Register of Therapeutic Goods (ARTG) number (AUST R or AUST L) will be required — clearly included and displayed.
  • Complementary Medicines listings must also include the relevant Australian Register of Therapeutic Goods (ARTG) number (AUST R or AUST L).

Next steps

Read the Over-the-Counter Medications & Treatments Policy for all guidelines for selling.

Also, please note that from 19 October 2022, we will be removing Over-the-Counter medicines sold by private sellers.

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