Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

FedEx Releases Peak "Demand" Surcharges For 2023 Holiday Season Members Public

FedEx has released Peak surcharge update, rebranding as "Demand" surcharges, in preparation for holiday season shipping.


FedEx

eBay Australia Targets Enthusiasts With "Everyone Has A Thing" Ad Campaign Members Public

eBay Australia targets enthusiast buyers with Everyone Has A Thing ads reimagining My Favorite Things for a new generation.


eBay

eBay UK's Botched Bank Holiday Dispatch Times Put Sellers At Risk Members Public

eBay UK has botched dispatch times for August 28 bank holiday, leaving sellers at risk for late shipping defects.


eBay

eBay Bot Detection Goes Awry, Stops Users From Accessing Site Members Public

eBay users stopped in their tracks by pardon our interruption message as security setting incorrectly flags them as bots.


eBay

eBay Sellers Can't Add Items To Existing Markdown Sales Members Public

eBay sellers struggling with tech issue preventing adding new items to existing markdown sale promotions.


eBay

Value Added Resource Week In Review 8-27-23 Members Public

eBay Labor Relations, seller response time in feedback, international shipping delays; Keep Etsy Human; Shopify support & more!


Bonanza Teases Diamond Membership With New Features For Sellers Members Public

Bonanza is teasing a new Diamond membership including new features to help sellers manage complete ecommerce businesses.


Bonanza

OnBuy Introduces Seller Referral Program Members Public

UK marketplace OnBuy introduces seller referral program allowing affiliates to earn 10% of OnBuy's rev share for a year.


OnBuy

eBay Seller Hub Orders Page Changes Cut Off Important Info Members Public

eBay sellers struggle with Seller Hub Orders page redesign cutting off important info, requiring scrolling to see details.


eBay

eBay Motors Promotion Stalls Out As Coupon Code Fails To Apply To Qualifying Purchases Members Public

eBay Motors shoppers disappointed as PARTSDEAL20 coupon code fails to apply to purchases that should qualify.


eBay

Sellers Rally To "Keep Etsy Human" Social Media Campaign Members Public

Sellers are rallying to "Keep Etsy Human", sharing stories of payment reserves, lack of support & more across social media.


Etsy

eBay Hiring Labor Relations Director In Wake Of TCGUnion Win Members Public

eBay hiring Labor Relations Director after TCGUnion win as PR campaign downplays unioni risk at other labor-centric ops.


eBay

Pitney Bowes Faces Renewed Pressure To Replace CEO, Sell Global Ecommerce Business Members Public

Pitney Bowes under renewed pressure to oust CEO & sell Global Ecommerce division months after Hestia Capital proxy battle.


Pitney Bowes

Weeks Long Delays Continue At eBay International Shipping Hub Members Public

eBay International Shipping continues to experience long delays with users reporting packages sitting in hubs for weeks.


eBay Australia Bans Sale Of Single-Use Plastics Members Public

eBay Australia bans sale of single-use plastic, with wide-ranging impacts from straws & cutlery to wet wipes & tampons.


eBay

eBay Testing Displaying Seller Response Time In Feedback Members Public

eBay continues testing elements of View Item page, now showing average response times for some sellers in Feedback module.


eBay

16,000 Shopify Plus Merchants Set To Lose Dedicated Support Members Public

Leaked email shows Shopify is cutting dedicated support for ~16,000 Shopify Plus merchants as cost cutting continues.


Shopify

eBay Sellers Unable To Delete Or Relist Unsold Items Members Public

eBay sellers report problems with deleting or relisting ended & unsold items from Seller Hub Unsold Items page.


eBay
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