Value Added Resource Week In Review 2-4-24

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review!

eBay News

eBay has agreed to pay $59 Million to settle DEA allegations regarding pill presses sold on the site, in historic controlled substances act settlement.

eBay Will Pay $59M In Historic DEA Settlement For Pill Presses Sold On Site
eBay has agreed to pay historic $59M to settle DEA allegations regarding pill presses sold on the site.

How will enhanced compliance and reporting impact sellers on the site? Here's what you need to know about new policies coming soon as part of this DEA settlement.

Stricter Rules Ahead: What eBay Sellers Need to Know About $59 Million DEA Settlement
eBay to pay $59 Million to settle DEA pill press allegations - how will enhanced compliance requirements impact sellers?

eBay appears to be testing "Find Similar" for search in both desktop and mobile app experiences, but curiously this new feature seems to be based on simple text search queries, not eBay's "magical" computer vision image recognition tech.

eBay Testing Find Similar In Search For Mobile & Desktop
eBay testing “Find Similar” feature for search in mobile app & desktop, but functionality is curiously missing AI image recognition tech.

Sellers spotted another change to eBay's feedback pages, now showing "Verified Purchase" for transactions that received feedback, but how does eBay decide which purchases are "verified"?

eBay Feedback Shows Verified Purchases - But What Does Verified Mean?
Sellers spotted another change to eBay feedback pages today with test showing “Verified Purchase” for transactions that received feedback.

An eBay 1099-K snafu caused panic this week for sellers in Missouri.

eBay Issues 1099-Ks For Tax Year 2022 A Year Late
Some sellers are perplexed as they say eBay issued their 1099-K tax forms for 2022 a year late!

We've confirmed 25 of the layoffs in Nevada were related to eBay's authentication operations - 16 warehouse workers, 8 authenticators, and an authentication specialist.

eBay Layoffs: Tech Jobs in Spotlight, What About Authentication Operations?
As eBay undertakes another round of mass layoffs, growing labor-centric authentication operations are curiously absent from the conversation.

Director Global Strategy and Operations Jonathan Gunawan has been promoted to General Manager Global Sneakers at eBay.

eBay Looks For New Leadership For Sneakers & Streetwear
eBay on the hunt for new Global GM Sneakers & Streetwear to reinvigorate category as vertical focus strategy evolves.

eBay will report Q4 2023 earnings results on February 27 at 5:00 PM Eastern.

Q4 2023 Ecommerce Earnings Call Roundup
Q4 2023 earnings calls are just around the corner - track important ecommerce marketplace earnings dates here!

Etsy News

Etsy is getting a new board member this month as Marc Steinberg is set to join on February 5, 2024 and Elliott Management takes a sizeable 13% investment in the company.

Etsy Gets New Board Member As Elliott Management Takes 13% Stake In The Company
Etsy is getting a new board member this month as Elliott Management partner, Marc Steinberg, is set to join on February 5, 2024.

The cat is out of the bag on Etsy's big surprise and they're pulling out all the star-studded stops with a debut Super Bowl ad and Drew Barrymore as first Chief Gift Officer.

Drew Barrymore Named Etsy Chief Gift Officer, Promotes New Gift Mode Feature
Etsy pulling out all the star-studded stops for Gift Mode with a debut Super Bowl ad & Drew Barrymore as first Chief Gift Officer.

VP Brand Marketing Brad Minor has revealed Etsy's marketing campaign for Gift Mode with a sneak peek of their big Super Bowl ad.

Etsy Reveals Gift Mode Campaign With Super Bowl Sneak Peek
Etsy VP Brand Marketing Brad Minor has revealed campaign for Gift Mode with a sneak peek of their big Super Bowl ad.

Etsy is also promoting a special treat for sellers to go along with the "big game" initiative with 0% in selling fee commission on orders made through Share & Save social media sharing tool from February 1-15!

Etsy Runs Big Game Share & Save Promo With 0% Selling Fees
Etsy passes big game savings to sellers with 0% fee offer for orders made through Share & Save social sharing tool.

Other Ecommerce News

Bonanza sellers reported being hit with unexpected fees after purchasing shipping label via approved API shipping partners, kicking off another communication crisis and further eroding seller trust in the platform.

Bonanza Sellers Hit With Unexpected Shipping Fees, Unannounced Change To Shipping Policy Help Page
Bonanza sellers hit with unexpected fees for labels via API shipping partners - is it a tech issue or has Bonanza reneged on exemption policy?

As Bonanza founder sues current owner for failure to make payments & shipping fee shenanigans ensue - should sellers be concerned?

Bonanza Lawsuit & Shipping Shenanigans - Should Sellers Be Concerned?
As Bonanza founder sues current owner for failure to make payments & shipping fee shenanigans ensue - should sellers be concerned?

Amazon buyers will soon have a new way to shop in app with Rufus, an AI-powered conversational shopping assistant.

Amazon Launches Rufus AI-Powered Shopping Assistant
Amazon buyers will soon have a new way to shop in app with Rufus, an AI-powered conversational shopping assistant.

Shopify has released Editions Winter 2024 with over 100 new features and tools and a heavy focus on using AI to enhance both buyer and seller experiences.

Shopify Editions Winter 2024 Heavy On “Magical” AI Tools & Features
Shopify releases Editions Winter 2024 with 100+ new features & tools, heavy focus on using AI to enhance both buyer & seller experiences.

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Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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