Value Added Resource Week In Review 12-24-23

Liz Morton
Liz Morton


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Welcome to the Value Added Resource ecommerce news week in review and Merry Christmas Eve!

eBay News

The National Labor Relations Board has found merit in two unfair labor practice charges filed against eBay by authentication workers at subsidiary TCGPlayer who voted to unionize earlier this year.

NLRB Finds Merit In eBay TCGPlayer Labor Complaints Filed By TCGUnion-CWA
NLRB has found merit in two unfair labor practice charges filed against eBay by unionized workers at subsidiary TCGPlayer.

eBay buyers are not feeling the holiday magic as botched $10 off $50+ discount coupon disappears faster than Santa up the chimney.

eBay Botches $10 off $50 Holiday Discount With Magical Disappearing Coupon
eBay buyers are having a less than magical holiday experience as $10 off $50 discount coupon goes up in smoke.

eBay UK is wrapping up 2023 with a look back at all the ways they say they've acted on seller feedback this year and sellers weren't shy in sharing even more feedback for 2024.

eBay UK Shares How They’ve Acted On Seller Feedback In Year End Review
eBay UK wraps up 2023 with look back at how they’ve acted on seller feedback & sellers weren’t shy in sharing thoughts for 2024.

eBay's new View Item Page design has been finalized after 9 months of testing, with a silent pre-holiday launch.

Spoiler alert - there are still plenty of competitor ads above seller provided descriptions.

eBay Quietly Unveils Final New View Item Page Design
eBay’s new View Item Page design has been finalized after 9 months of testing, with silent pre-holiday launch - get your first look here!

Pictures in feedback rollout continues, with buyer-supplied images now publicly viewable in seller feedback on the mobile app.

eBay Feedback With Pictures Now Publicly Visible To Buyers
eBay continues to rollout feedback changes, allowing buyers to add publicly viewable pictures with feedback left for sellers.

A strange eBay glitch is causing confusion and concern as requests to send a combined invoice for multiple listings are resulting in item titles being changed to German language for a completely different item.

eBay Combine Invoice Request Changes Titles To Unrelated Item In German Language
eBay glitch causes requests for combined invoice to display German title for a completely different item.

Sellers report apparent glitch is causing the listing count shown in Seller Hub under Active Listings to display a different number than what is shown to buyers in the public facing Store display.

eBay Listing Count Differs Between Seller Hub & Stores
Sellers report glitch causing listing count in Seller Hub to display a different number than public facing Store page.

Sellers were also stumped this week by a listing form change that has them hunting for missing Volume Pricing discount option.

eBay Listing Form Change Has Sellers Hunting For Missing Volume Pricing Discount
eBay sellers are stumped as a listing form change sends them hunting for missing Volume Pricing discount option.

Other Ecommerce News

Amazon is allowing buyers to leave star-only feedback without a comment but there's a serious catch for sellers - these star-only ratings will not be eligible for removal!

Amazon Launches Star-Only Feedback, Sellers Cannot Request Removal
Amazon allows buyers to leave star-only feedback without comment, sellers upset they will not be able to request removal.

Etsy experienced a major site outage this week, returning 429 Too Many Requests error in Shop Manager and checkout.

Etsy 429 Too Many Requests Error Shop Manager, Checkout Problems
Etsy is experiencing major site problems including 429 Too Many Requests error in Shop Manager and checkout issues.

Mercari has announced updating shipping costs for prepaid labels purchased through the platform, effective January 18, 2024.

Mercari Announces Shipping Updates For January 18, 2024
Mercari has announced updated shipping costs for prepaid labels purchased through the platform, effective January 18, 2024.

The Indie Sellers Guild plans to host their first annual virtual convention April 13-14, 2024, promoting "freedom from Etsy and other Big Tech."

Indie Sellers Guild Plans Virtual Convention For April 2024
Indie Sellers Guild to host first annual virtual convention April 13-14, 2024, promoting “freedom from Etsy & other Big Tech.”

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Week In Review

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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