eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Trading Card Sellers Warn Of Rising AI-Driven Refund Scam Paid Members Public
Trading card sellers warn of a rising eBay scam where buyers use AI to fake damage photos & pressure sellers into refunds.
eBay Users Report Missing “Sold” Filter & App Text Bug Following Recent Updates Paid Members Public
eBay users report missing Sold filters on desktop and a text entry bug in the app, making search and listing difficult for buyers and sellers.
eBay UK Sellers Report Payment Processing Delays Paid Members Public
eBay UK sellers are once again experiencing a delay in payment processing as funds set to be released on January 4, 2026 are still in limbo.
eBay Live Buyers Left Without Video Receipts On Multi-Hour Livestreams Paid Members Public
Buyers report problems with eBay Live video receipts from multi-hour livestreams with no help from support to access import purchase records.
eBay VP Dan Leiva Exits Role Overseeing AI Customer Support To Launch Private Consulting Firm Paid Members Public
eBay loses key figure in its AI customer support push as VP Customer Service & Marketing Technology, Dan Leiva, exits to launch consulting firm.
eBay Introduces Credit Notes, Changing How US Sellers See Fee & Tax Reversals Paid Members Public
eBay adds Credit Notes for US seller fee and tax reversals, aiming to increase financial transparency and simplify accounting
Year In Review: The Policy Shifts, Marketplace Updates, Leadership Shakeups & News That Shaped Online Selling In 2025 Paid Members Public
Look back at the marketplace policy shifts, platform updates, & leadership moves that impacted online sellers in 2025 with Value Added Resource!
eBay UK Confirms DHL Removed Temporarily From Simple Delivery, Sellers Left Without Bulky Item Option Paid Members Public
eBay UK confirms DHL has been temporarily removed from Simple Delivery, leaving some private sellers no option to ship larger, bulky items.
eBay Reminds Sellers Of Shipping Rate Changes Coming In Early 2026 Paid Members Public
eBay advises sellers of shipping rate changes for USPS, FedEx and UPS set to take effect in early 2026.
eBay Is Doubling Down On AI Investments For 2026 As Automation Expands Across The Platform Paid Members Public
eBay plans new AI investments in 2026 through eBay Ventures & direct commercial partnerships enhancing tech capabilities, customer service & more.
eBay Celebrates "Top Sellers" Of 2025 With Self-Congratulatory Awards Touting Ads, Authentication & More Paid Members Public
eBay closes out the year by celebrating "Top Sellers of 2025" with self-congratulatory awards that seem to be more about eBay than sellers.
Congress Weighs Sunsetting Section 230, Putting eBay, Amazon, Etsy & More In Potential Liability Crosshairs Paid Members Public
Proposed Sunset Section 230 Act could expose Amazon, eBay Etsy & other marketplaces to new legal risks as Congress rethinks platform immunity.
eBay UK Forces More Private Listings Into Simple Delivery Despite Ongoing Collection & Delivery Issues Paid Members Public
eBay UK expands mandatory Simple Delivery from Dec 26, moving existing private listings to managed shipping despite ongoing collection & delivery issues.
eBay Chief Privacy Officer, VP AI & Data Responsibility Anna Zeiter Departs Paid Members Public
eBay's Chief Privacy Officer & VP AI & Data Responsibility, Anna Zeiter departs after 11.5 years at the company.
eBay Ventures Invests In AI Search Optimization Co Azoma Paid Members Public
AI search optimization co Azoma gets $4M funding boost from eBay Ventures & others to help brands increase visibility in AI overviews & chatbots.
eBay Encourages Buyers & Sellers To Use AI For The Holidays While Quietly Updating AI Agent Policy Paid Members Public
eBay encourages buyers & sellers to "unwrap innovation" with AI this holiday season, quietly adds guardrails on how AI agents interact with site.
eBay Quietly Updates Policies, Retroactively Covering Controversial Payment Hold Changes Paid Members Public
eBay Germany policy reminder spotlights company's subtle attempt to revise history on controversial delayed payout until after delivery changes.
eBay Deepens Goldin Auctions Integration With Single Sign On & Search Placement Cross Promotion Paid Members Public
As eBay deepens Goldin integration with new features encouraging cross platform shopping, will self-preferencing practices gain regulatory scrutiny?
