eBay Payment Issues - No Financial Summary Or Payouts

Liz Morton
Liz Morton


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UPDATE:

Some US sellers are also reporting having the same problem, receiving an error message when trying to access Payment details.


eBay sellers in the UK are reporting a technical issue with no Financial Summary showing under Payments and no ability to request payouts or see available funds.

Issue with payment tab on seller hub
Is anyone else unable to see their “total funds” under the payments tab in the seller hub? i have attached a screen shot so you can see what i mean i would be grateful for any replies from other members who are experiencing this issue, too

Is anyone else unable to see their "total funds" under the payments tab in the seller hub?

i have attached a screen shot so you can see what i mean

i would be grateful for any replies from other members who are experiencing this issue, too

Thanks for interjecting - i have not recieved a Payout today - but as all my financial information is not visible, i can not see what amount should have been sent - My hub pic looks the same as the other two you mentioned.

Uh-oh.
We ran into a problem and can't show these details right now.
Please try again later.

Today i have had auctions end, so there should be funds to be paid out, but again that info is not visible.

ebay did manage to take insertion fees from the new listings today, or at least it shows as that they were obtained by ebay.

Will payouts occur on Friday 7th Sept 2023?

Payout Issue 07/09
It seems that the eBay payout system is down, yet again! When I go to my payment summary to check the monies available to withdraw, and there are, I keep getting the same message: “Uh-oh. We ran into a problem and can’t show these details right now. Please try again later.” I’m really not inte…

It seems that the eBay payout system is down, yet again!

When I go to my payment summary to check the monies available to withdraw, and there are, I keep getting the same message:

"Uh-oh. We ran into a problem and can't show these details right now. Please try again later."

I'm really not interested as to the excuses as to why this is a constant eBay message, but I would like to withdraw my funds that belong to ME and NOT eBay!!! FleeBay have, after all, had their cut already up front, and now I'd like mine!!!!

And five hours later, still not showing our funds ebay are holding, nor about coming (or lack of) payouts - another day without visiting post office it seems.

The problem has been reported to support and eBayUK community staff have acknowledge it as well, saying they are working to resolve the issue.

One seller said they were able to work around the problem by using the eBay app to access their financial information rather than going through the web.

OK folks. The same issue is still happening when trying to demand funds or for the daily payments when you use the eBay website - regardless of the browser you use and all the rest of the stuff.......

If you have a mobile phone that can support the eBay App, then you are able, at the moment, to access any funds that are available to you. Simply select the 'Demand Funds' for the item in question. It might be a long work around for those who have sold several item, but at least it's a working option.

I selected 'Demand Funds' and the system sent the money straight away. It was in my bank account within 30 seconds!


Are you missing your payout or having problems with the eBay Payments page today? Let us know in the comments below!

eBayFees & Payments

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!