eBay Shows Buyers Real Seller Name Instead Of Business Name

Liz Morton
Liz Morton


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eBay sellers are concerned about their full real names (not business names) being exposed to buyers after purchase.

For some it is a security and privacy issue, others worry that buyers will have a difficult time remembering where they purchased from without a store or business name.

Sellers full name (First Middle and Last) revealed to buyer after payment
Today I paid for a purchase from a seller I’ve bought from many times. After payment a window opened on my phone screen (as usual) that said my first name and β€œdo you like this seller?” Below that instead of the sellers eBay user name like before it gave their full real name(First Middle Last) na…

Today I paid for a purchase from a seller I've bought from many times. After payment a window opened on my phone screen (as usual) that said my first name and "do you like this seller?"

Below that instead of the sellers eBay user name like before it gave their full real name(First Middle Last) name.

"Keep track of their new listings, special offers, and easily find them again."

"Save This Seller"

"Maybe Later"

Since the seller ships from a Post Office box address and uses their eBay name on shipping address I mentioned it to them. They didn't really seem to mind. I'm just wondering what has changed to start giving out sellers real names immediately after a payment is sent.

You know I noticed this the other day, I really couldn't believe it. Yup, it's their full name for everyone to view, was on my cell too.

Thank you. I was wondering if it's new for everyone? I use my real name and home address on my shipping labels so it does not really affect me.

Still....I would prefer the buyer is suggested "Save This Seller" with my eBay user name which is easy to remember or share.

And I agree because when you save a seller you save their ID and not Joe A Blacksburg. Now your ID I can remember cuz we've all had one!!!

Ugh - I'll bet it's another dimwitted programmer error - where do they get these people?

If I still sold here this would irk me to no end. Especially if I sold valuable things from home. Easy for a 'buyer' to examine your items here on eBay, buy something not too expensive and even before they receive it they have your name and could research where you live. I'd get a new ID here and a PO Box.


It's not yet clear if this is a glitch or intentional change on eBay's part. I'll update as soon as I have more information.

In the meantime, let us know in the comments below how you would feel about eBay showing your real name instead of your eBay store name to buyers.

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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