eBay sellers are reporting strikethrough pricing for their Markdown discount sales are not consistently showing in search.
One reason I like to use Markdown Manager to run discount sales is because of the price strike-through on the search results page and my store pages. The strike through makes it clear to experienced buyers that the discounted price is a limited time offer and this helps to create a sense of urgency.
So....I'm now running a 15% Off Markdown Manager Sale , everything in my store is 15% off though Monday.
Question: What is going on? Is ebay doing some sort of test of the tool? From what I'm seeing, ebay is applying the strike through randomly, with many discounted items not displaying the strikethrough. The discounted price is shown, but, without the strike through, it simply looks like a regular, non discounted price, and thus lacks the sense of urgency.
The View Item pages DO show the strike through correctly, the issue is only with search results pages.
Some of my sale items show the strike through, some don't. Is this a test? A glitch? Some strange new, unannounced policy?
This reduces the value of Markdown Manager for sellers, and it definitely NOT a magical experience. Can you please check with the appropriate team to figure out what is going on here?
Ayup; that's confirmed (not that you needed confirmation, of course). I have never viewed your listings before, so cookies or cache would not be relevant here. A sprinkling of your listings are showing a strikethrough; the vast majority are not.
The only clue that something might be going on is the odd pricing that results from the discount being applied behind the scenes: $10.62, $18.06, etc.
Here are two examples - both listings are using the Markdown Manager sale function and both show strikethrough pricing on the item page, but only one shows it in search.
eBay has not officially acknowledged this issue yet, though an eBay community rep promised to get it reported to the correct team.
Let me get this over to the correct team to have this looked into this morning and I will share what I find out as soon as I hear back.
Are you experiencing this glitch or any other issues with eBay Markdown Manager? Let us know in the comments below!